Wyndham Lakes

I had moved my mother out after issues with poor maintenance of the facility overall (downed lights, goose poop all over the place without being cleaned), bugs in the apartment, and food quality so poor that many residents complained about it. I was also concerned about safety and things not being taken care of until after issues happened. For example, a lock was placed on a gate to the lake area only after a resident drowned and literally floated past my mom's apartment. On the positive side, most of the staff is incredibly nice and attentive.

Just be careful...ask questions. Talk to residents living there. It’s a Great place for many people. The staff is very kind. But again look around at everything. It’s the Best place for my family member at this time. No living facility is perfect. Is all I am saying. I see small changes being made , all for the best. At this time. Every place you evaluate for your loved one - I would say the same thing. My family member is happy at your facility. Beware - just look at everything and ask questions. They tell you what you want to hear when selling you a unit…. From “ oh yes we have this diet” to “ oh yes your loved one will get a bath twice a week.” Ask people who already live here…. I was placed in 100 to begin with when I needed no assistance. NONE! Yes I use a walker. But I was told by Meg ( a LPN who quit) that if I did not change my review from one star to 5 I could not move to another building and my rent would not be lowered. I .wish I had it on tape …. But I was not prepared. I switched it back . The dine hall staff turn over faster than they can hire them due to Stephanie… she works 7 days a week. Treats residents and staff horrible. Think before coming here. Do your homework. The back porches and covered walkways are #1 if you have a PET. This place could be great with a little help and old timers say it has gone down hill since new management… I have good days and bad days here. This IS not my home. BUT, my home is not a home either. update: several changes are being made. And sometimes it’s better to live in assisted living surrounded by others going through a similar thing than to be left alone at home. ❤️👩‍🦽❤️

I had a wonderful experience, I needed to move my mom into senior living. The transition was quick and easy. They helped answer all questions and even helped fill out the paperwork. The tour we took was beautiful and She was moved in there in just a few weeks. She loves it has made friends and loves the covered walkways, and the dining hall. Wyndham lakes is a great community. 5 stars!