305 West End Assisted Living
About 305 West End Assisted Living
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Why Choose Us
Three care types offered
Memory care, assisted living, and independent living available
Upper West Side location
Located in Manhattan's Upper West Side neighborhood
Memory care available
Specialized memory care offered on site
Reviews
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Health
Open
4.3
77 reviews
Every day · Open 24 hours
Google reviews
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Jane Gorkel 2 months ago
I have had a wonderful experience with 305 West End. My cousin has been living here for the last 2.5 years, and after seeing their experience firsthand, I was absolutely thrilled with everything I saw. I visited a few other communities in NYC and 305 was definitely the best choice for my cousin! The building is beautiful, well-maintained, and has a great atmosphere. The management team is responsible, the programs are incredibly intellectually engaging. My cousin loves the broadway shows and live music. I also want to give a special thank you to Andre in the sales office, who was incredibly helpful throughout the process. Andre took the time to answer all of my questions, guided me through each step, and made the entire experience feel easy and stress-free. Overall, I’ve been very impressed with 305 West End and would definitely recommend it to anyone looking for a great place to live!
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Kevin Larrowe a month ago
My wife has been in the 305 West End Reflections memory care community for 1.5 years. She is well cared for in a warm and friendly environment. The facility is clean and well run. The meals are healthy. The staff is friendly to their charges and their families. Dementia in a loved one is very tough for family members but knowing Lucy is well cared for is a great help.
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Robert Flanagan a month ago
My wife Jane had Alzheimer’s Disease. She entered Reflections on October 1st 2025. She passed away early September. The Reflections team were absolutely fabulous. Within a short time I knew I had chosen the right facility. The aides, entertainment group, nurses, and other care team members provided a level of care beyond my highest expectations. A special note of appreciation to the Reflections manager Trish. Her warmth, attention to detail, and personalized care floored me. With each step in Jane’s slow decline she get me informed and had suggestions to mitigate her challenges and my concerns. Highly recommended.
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Robin Rice 11 months ago
I thank my lucky stars every day that I found the 305 Assisted Living Residence for my husband with Alzheimers. The staff could not be more attentive and pleasant. I have full confidence that living at 305 he receives the very best of care.
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Teddy Ramos 3 months ago
The most this place has going for itself is the location in Manhattan, and the beautiful building, outside of that operationally its a disaster! Employees are rude and unprofessional. Management constantly lies and makes promises that are never kept, to the families and residents! when you reach out to the corporate office, They ignore you they don’t respond or make excuses/lies also! The kitchen is HORRIBLE, food is always late, quality of food is mediocre at best! Theres a new “chef” every 90 days! Serving staff are a bunch of high school kids, inexperienced, and they also tell residents how miserable it is working there! me and my family had my uncle here he demanded to be removed less than 60 days!! Id rate this place 3/10. Do better!
In the order Google returned them. Not verified by CaringAdvisor.
- Phone on Google
- (212) 874-5000
- Address on Google
- 305 West End Ave, New York, NY 10023, USA
From Google · 09 Nov 2026
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