The Bristal Assisted Living at York Avenue

Google reviews

• C
  Christine Stavropoulos 3 weeks ago

  Lainee Steinberg went above and beyond in helping me find the best place for my mom. She followed up and encouraged me to continue my search with recommendations that helped emotionally and financially. Although still new at the Bristal we are very happy with the move.

• A
  Angela Yeh a year ago

  Bristal is an amazing place. Our father has been at 2 other senior assisted living centers and this one is by far the best. The place is beautifully appointed, the rooms and facilities are specifically designed for the residents to access everything easily. Dining options on many floors and food is pretty good for a senior assisted living home and we can easily just join in for a meal in the lovely main floor cafe or on dad’s floor. They have plenty of activities and trips to attend that he’s done more while he’s been here than most of his dedicated work/life. What makes this senior assisted living place exceptional is the great staff, their personal attention and friendship with each resident and their genuine care for what my dad personally needs. Most of the team knows my dad, they know what he likes and what he needs, what he loves to eat as well as what he should or should not eat so much. The Bristal team is proactive, collaborate well together and they are pretty responsive to us. Tei at the front desk is amazing. Whenever appropriate, staff will share their direct contact information with us so we can communicate directly to figure things out. We’ve never experienced this kind of customer service and attention to detail before. My dad’s favorite aide on his floor is Alecia Ford. She’s amazing with him and she knows just how to work with him to support him and get him to do the things he needs to do. She’ll even reach out to us if dad needs something. We know how aides have to juggle taking care of many residents at the same time but they also make a point to let the team figure things out so that my dad gets taken care of by his fav Alecia whenever it’s possible. We do have to communicate with Bristal occasionally on what dad needs and how he needs it, but the team steps up, collaborates with us until we figure it out. They are attentive and they follow through. My dad is happy, in great condition and has fewer health incidents here. We saw a picture o

In the order Google returned them. Not verified by Caring Advisor.