Adelaide of Newton Centre

Google reviews

• M
  Meghan 5 months ago

  Having experience with multiple communities over the last 10 years for both my Dad and now my mom, Adelaide is heads above from an approach and execution standpoint - across every aspect of service. Each member of the team has been incredible and exceeded expectations, and it's evident how much they care for their residents but also for each other and the work they are doing. I've truly not experienced a group work so well as a team and actually follow-through on everything they've said and committed to with the family. This includes the Executive Director - Reshma Nair, Director of Community Relations - Matt Collins, Memory Director Helen, Executive Chef Andrew, Operations Director Dan, Program Coordinator Grace, Nursing head Allison, Front desk team members Devan, Abi (and other names I still need to learn!) and all of the amazing aides supporting my mom. They have all taken the time to understand my mom's unique needs and built plans around that. We get regular updates as family members and also had our first 30 day review with the full care team, initiated BY them and ON time! While every community has had some amazing people - what differentiates Adelaide is the consistency - and that they all communicate with each other and have accountability as a full team with both the residents and the family. (The Leadership team at Adelaide also knows all the residents and spends time with them!). The foundation of a great relationship is trust & partnership and the entire Adelaide team has delivered just that - it's been a great experience for both my Mom and our family and I'm so grateful.

• K
  Katie Thatcher 10 months ago

  My mom's been living in memory care for almost seven years and I couldn't be more satisfied with the care and love we receive from Adelaide. I know they've got my mom and don't have to worry (or feel guilty) about a thing. In fact, my email file for all their communication is labeled "Family". A memory-care journey is hard, but between the care for my mom, family support meetings for me, and laughs & fun shared with staff, I couldn't ask for more during my mom's final chapter. For me, it's critical that such a residence focus exclusively on memory-care and that's Adelaide! So grateful.

In the order Google returned them. Not verified by Caring Advisor.