Susan S Bailis Assisted Living

Google reviews

• A
  Andrea Baker 2 years ago

  Susan Bailis Assisted Living is one of those rare organizations that feels more like a community than a facility! Every staff member encountered at SB leads with compassion. The care Mom receives from medication reminders to meal service in the beautiful dining room, is personalized, caring, and professional. The staff goes above and beyond because they care for the senior residents like family. For example, the activities director takes the time to knock on Mom's apartment door and personally invite and escort her to the numerous and varied activities! The social supports at Susan Bailis have helped Mom thrive! The care put into the building by the maintenance team is seen in the fresh paint, clean rugs, updated furniture, and clean neutral air! The responsiveness of the administration is unparalleled! I received a call from the community relations director who took the time to listen to my story and walk me patiently through the tangle of paperwork-- even calling me one day to check on me when I gave up! Susan Bailis Assisted Living unequivocally enhances the lives of their community members while giving family member piece of mind. It is crystal clear that SBAL is the BEST IN BOSTON!

• D
  Dave Hall 2 years ago

  Susan Bailis Assisted Living is an amazing place. I can't imagine a better home for my 93-year-old uncle, especially since I live in the Rocky Mountain West and he is in Boston. He has a wonderful apartment, the staff at Susan Bailis are professional and caring, and if I have a question or concern, there is always someone to speak with. And the followup and issue resolution (if necessary) are the very best imaginable. I give five stars, but Susan Bailis deserves seven or even eight. Highly professional and compassionate. And there are plenty of Red Sox fans! Perfect.

In the order Google returned them. Not verified by Caring Advisor.