Alaris Health at West Orange Member of Excelsior Care Group

Name: Alaris Health at West Orange Member of Excelsior Care Group
Address: 5 Brook End Drive, Newark, New Jersey, 07052, United States
Price range: $$

Newark New Jersey, United States , New Jersey , United States

4.0 on Google · 177 reviews

Skilled Nursing

About Alaris Health at West Orange Member of Excelsior Care Group

Alaris Health at West Orange, part of the Excelsior Care Group, is a nursing home located in Newark, offering skilled nursing care for individuals who require ongoing medical support and supervision. This type of community typically serves individuals who need a higher level of daily care than can be provided at home, including help with mobility, medication management, and other health-related needs. Families considering this community for a parent or partner should reach out directly to learn more about the specific services, daily routines, dining options, activities, and visiting policies offered at this location, as these details can vary and are best confirmed with current staff.

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4.0

177 reviews

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Google reviews

Carmelys Vincent 3 weeks ago

I was a resident from July 7 to August 5. During such a time I was blessed with a great care team as well as my motivated self to move towards autonomy and independence. I left there with the skills and tools needed to be better situated to return home.
Missy B 3 weeks ago

I have called this place multiple times. Sometimes I speak to someone and they are helpful. But when I get Tamara on the 2nd floor she is nasty, disrespectful, she has left me on hold for over 5 minutes and has the worst attitude a nurse could have. I requested that she have her supervisor call me a week ago. Still no call. So it was no surprise when I asked the name of the nasty and very rude person I was speaking to, that it was again Tamara. My brother is in this facility and had fallen and been left on the floor. The first time it was for hours and they could not "find" him. Then it was another time and they cakes me about the same fall 3 times. He fell again the other day and I have not received 1 call and they left him on the floor for over 20 minutes. I'm over this place and I'm sick of Tamara. I'm currently waiting for a call back. We will see how long it takes.

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Sweetz J 2 weeks ago

Nice facility. My family member was admitted for rehab. and the staff took really good care of them. It was a pleasant stay.
Lateicha McMillan 5 months ago

My father was a patient jere many years ago and received excellent care, which is why my uncle chose this facility I don't know what happened between then and now, but the care level has taken a nose dive. While at this facility my uncle fell and was laughed at by 2 of the employees. (I wish I knew who they were.) He sent me and other family and froends several messages about things that were occurring and then the messages stopped. He ended up being admitted into the hospital. When we got there to see about him, his phone was completely wiped of all phone numbers and apps. Please, please, please think twice before placing your loved one here. Be very careful who you entrust to care for them.
Henry Daise Jr 5 months ago

The staff was very nice and welcoming the facility was very clean everyone seem to be very happy and their care takers are tentive and ready to work with them they are very professional in their job my visit was welcoming and I like that very much because they love their patients and I saw it in the.way they cared for them.