Arbor Terrace Decatur

We placed my mother here in May and she has flourished. She has become more social, attending the exercise classes and joining bookclub! The team here is patient with my mom when she has tough days. This is the best thing we have done for my mom since her level of care increased to more consistent assistance.

I looked at several assisted living facilities before choosing Arbor Terrace. When I moved my 89 year-old mom in to her new apartment there yesterday, all of my hopes for a loving, caring, and safe home for her were confirmed. The facility is beautiful – updated, modern and clean. The residents all look happy along with the staff that serves them. Staff members consistently greeted mom and I with eye contact and a friendly warm smile and a big welcome. They helped make this transition exciting for mom instead of feeling like a loss. Special shout outs go to Arbor Terrace leaders Denise Moore, Seankia (activities), Angie (nursing), Brittany (facilities), Angela (dining) and Susan (front desk) as well as their team members. You are all special people doing incredibly important work caring for those who cared for us first. Thank you from the bottom of my heart. 💚 One update since my mom moved in a few months ago. The food has been a big disappointment to her except breakfast. I know it’s a difficult job but I believe this community deserves better and something remotely close to the advertising on their website. This was a very big reason why we chose Arbor Terrace. Everything else has been good. I am hopeful that this will improve.

If I could give Arbor Terrace 6 stars I would -- I would recommend it to anyone and everyone. The staff genuinely care deeply about the residents which translates to above and beyond service consistently, in both every day interactions as well as in emergency situations. When we were cleaning out the apartment after our parent's passing, we were overwhelmed and moved by the number of staff that stopped by to tell us stories about our parent and how much they would miss them. They are also wonderful to work with from an administrative perspective, leading with empathy and understanding.