Arbors at Oregon

Google reviews

• A
  Ace 3 weeks ago

  My mother has been here for a while now, in the beginning everything was great but this place has been going down hill fast! My mother is bed ridden and can not speak. She has been getting bed sores due to her not being rotated at the minimum of every 2 hours and getting infections. When this occurs, she is sent to St. Charles where she gets treated thoroughly. However, when she comes back to Arbors the bed sores always come back due to neglect/nonfeasance. My last straw occured on 10/18/2026. When i looked at the cameras i seen my mother was breathing aggressively, what appeared to be an attempt to catch her breathe. I spoke to the aid via camera and asked "is everything OK?" She then responded "yes i am just getting her up to give her a bath" I then asked "Does she appear to be breathing aggressively to you?" She then responds in a mean way "yes, there is resperatory around the corner and I am with her she is fine!" Approximately 6 minutes goes by as im watching my mother struggle to breathe I ask the aide "is respiratory coming ma'am?" (In those exact words) She then responds in a very aggressive manner "BRO! I said i am with her she is fine!" I then immediately call the front desk to ask for respiratory to assist my mother and she promptly arrived and suctioned her trach. Furthermore, the aide then proceeds to gossip about our conversation to the respiratory therapist!!! I have this entire encounter saved. I was extremely polite to this aide, and genuinely concerned for my mothers well-being because she can not speak for herself. My family has been nothing but kind and treat the entire team at arbors like family. Unfortunately we are not getting the same treatment back. My beloved mother who is bed ridden, and not verbal is in a facility where she is supposed to be cared for, but instead i get a nasty attitude because i asked a question? This is unacceptable and all of these incidences are recorded and documented, and this be escalated up the appropriate chain a

• R
  randi parton 3 months ago

  I have been a resident here since December 1 2025. I came here from another facility in Napoleon Ohio. The care I have received here has been I'd say about a 96% most of the staff are fantastic therapy is so helpful respiratory therapist are really nice and I've never felt that I've been in danger of relapsing. By that I just mean when I was admitted I just recovered from double pneumonia. My only negative bits of my review, would be the aides and nurses when you have a good aide or nurse he/she is usually running around like a chicken with their head cut off. Mostly due to not enough staff. when you get an aide or nurse that it's just there to collect a paycheck it’s bad. That's when you incur the extended wait times to be helped when you hit your call button. Also I do realize that after an eight or 12 hour shift the aid or nurse can be quite exhausted which is totally understandable. when you come into a resident room with a lousy attitude that doesn't help anybody. I've been very fortunate at any incidents I've had with staff have been addressed and in a timely manner. I'm blessed I've gotten better with the help of this facility and therapy I'm more self functional than when I initially arrived. I'll always be very grateful to arbors for helping improve my quality of life substantially.

In the order Google returned them. Not verified by Caring Advisor.