Arc at Sangamon Valley

Name: Arc at Sangamon Valley
Address: 3400 West Washington Street, Springfield, Illinois, 62711, United States
Telephone: (217) 787-9600
Price range: $$

Springfield Illinois, United States , Illinois , United States

3.6 on Google · 30 reviews

Assisted Living

About Arc at Sangamon Valley

Arc at Sangamon Valley, also known as The Arc at Hickory Point, is located in Springfield, Illinois, and offers assisted living alongside rehabilitation and long-term care services. This combination allows the community to support residents with a range of care needs, from those who require help with daily activities to those recovering from a hospital stay or managing ongoing health conditions. Families considering this community may be looking for a setting that can accommodate changing care needs over time, whether that means assistance with daily living or a period of rehabilitative care following an illness or surgery. Those exploring options for a parent or partner who needs more structured support, along with access to long-term nursing care if needed, may find this combination of services relevant to their search. Anyone interested in the specifics of daily life, dining, activities, or visiting policies at Arc at Sangamon Valley is encouraged to confirm these details directly with the community.

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Arc at Sangamon Valley

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Why Choose Us

Assisted Living

Assisted living services offered at this Springfield community

Rehabilitation Care

Higher standard of rehab care for short term recovery

Long Term Care

Long term care available on site in Springfield

Springfield Location

Located in Springfield, Illinois

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3.6

30 reviews

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Google reviews

Demara Spencer-Walker 2 weeks ago

I would definitely look elsewhere before accepting this place for your loved one. It’s Lewis memorial with a different name. Staff interaction with families and residents is strictly business not a care facility. Oh and might I add the administration, social workers and therapy don’t return your calls. I had to leave my job to make sure o was there before their business office closed just to talk to someone.
Veronica Glass 3 weeks ago

I work for a private caregiver there for a resident, I stress DON'T put your loved one there. I've been a cna for 25 years , I've seen so many wrong things . They take forever to answer call light , put the residents call lights where there can't get them. I timed it several times and one time it took 45 minutes . My guy called me while I was at home and I came in and his cna was sitting at the desk playing with paper and his light was going off 5 ft away from her and she has nasty attitude and nasty language. I called the state 3 times. The food is nasty and cold. They went through 2 administrators. Just really think before you put a loved one here..

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Jean Russell a month ago

My mom is in the rehab area of the facility. Staff are kind, patient, and friendly. Tammy, a nurse there, is a rock star! One thing that would make it better is if the rehab patients could congregate for meals. It would break up the monotony and give people the chance to socialize.
marshall glass 4 months ago

Do not put your loved ones there, they are short staffed. They have gone through several administrators, Director of nursing over a short period of time.. Don't take only my word for it do your research . Therefore if they can't keep them positions what makes you think they are keeping nurses and cna's? The ones they do have are overworked and underpaid! They don't answer call lights in a timely manner (30 -45 minutes). If then. State has been called in several times this year , they have been fined this year. Not saying all.staff is bad but you can't be unstaffed and expected to do it all and do a good job. Think before you put your family here!!!
Sheila Bryant 10 months ago

We believe my 93 years old daddy likes the staff and the personal attention he receives. We appreciate that our concerns matter and your staff work hard to solve any problems. My family appreciates & Thank you!! Merry Christmas 🎄 & Happy New Year 🎊