Asbury Health And Rehabilitation Center

The good: My Aunt has been here a few days and we both love the entire concept. They have everything, name it they have it. Independent living, assisted living. State of art rehab center. You are Safe and secure. Security is on point The staff is also extremely concerned about your wellbeing and comfort. The bad: My Aunt had to rushed to the hospital for chest pain.They staff quickly called 911 and got her to the hospital. When she got back around midnight she was feeling better but still having trouble breathing. The paramedics helped her in bed and left her in the care of the night nurse Bolonie My Aunt told her “ma’am I need a breathing treatment. Im having trouble breathing.” ***Im on the phone so I could hear the conversation*** Bolonie told her that “breathing treatments are PRN only. My Aunt told her that she knew what PRN means (it means as needed) And I really need one.. I really do” Well Bolonie told my Aunt “well Im not giving you one” Just like that . She handed my Aunt an albuterol “a pump” to help. My Aunt took two puffs of the pump while the nurse watched. The nurse took the pump back, cut the lights off and walked out closing the door behind her..Wow. My Aunt says to me, “she left me in the dark. I can’t see, I don’t know where the call button is, I can’t see how to cut the tv on, my ac is not working and the heat and stuffiness is making it harder for me to breathe. The only light I have is from the cell phone”…She starts to cry. To make a long and sad story short I heard my Aunt call out Ma’am, Ma’am can anyone hear me ? to no avail she called security to come and help her. They got the supervisor Ms. Roberta to come to her rescue, she apologized and acknowledged her frustration and discomfort. Ms. Roberta handled the situation. So this review is really about the night Nurse Bolonie and the lack of care she showed my Aunt. Not only was she too lazy to do her job and give her a breathing treatment but the way she left her cutting the lights off a

My first time being there since they built this new place. Safety and the best care for there staff and residents was number one. I loved the way the residents were taken care of. I give them a 1000 stars. Thanks Aldergate

Arrived at Aldersgate to visit family member, Carolyn Davis. At entrance, security gave directions to Hospice/rehabilitation area. I received a very cordial greeting at reception area. Advised to log in computer with personal information and person to visit. Unfortunately, my cousin was not there. Front desk attendant called to verify with staff and check paper trail to confirm.