Asbury Heights

I visited the skilled nursing memory care unit and just wow! It was so clean, and staff greeted me with a smile. You can tell they are passionate about their jobs. They also had the unit decorated so beautifully for the spring which is really awesome to see for the residents who live here. I would recommend them to anyone in need of skilled nursing services!

Erica was who I sat down with a d she discussed the options and differences between each of the facilities on the campus and was very thorough. I appreciated the time she took to understand my situation with my parent and helping provide some guidance and potential options as I try to navigate this journey for my elderly parents! Highly recommend Asbury Heights for the location, cleanliness, and greta staff on site!

This is not a review I ever expected to write, because I genuinely love Asbury and cherish the time I spend having coffee with my mother in the cafe. However, a recent experience has caused our family to seriously reconsider whether this is the right environment for her moving forward. While visiting, I overheard a conversation in the cafe between residents that my mother lives by and the person I subsequently learned was the activity director. I was taken aback by the nature of the conversation. The director was making disparaging comments about the building's administration, describing them as greedy and exploitative toward staff, while also encouraging residents to leave negative reviews about kitchen staff because, in her words, "they need to go." They told her that they didn't even know how to use the machine and that they actually really enjoy the cafe workers and don't want to get them in trouble. She said that she has personally put reviews in in the past. Regardless of any internal disagreements or staffing concerns, I found it deeply inappropriate to involve the folks that live there in this kind of workplace conflict and encourage them to participate in what appeared to be an effort to lobby people for a strange/hateful motive. Elderly people who pay large amounts of money to live there should not be put in the middle of staff grievances or made to feel that they are being recruited to take sides. Unfortunately, this experience also put some of my mother's own feelings into perspective. She stopped attending activities several months ago because she felt that certain residents were favored and that she was not welcome around the activity director. I had hoped those feelings might change, but what I overheard has only deepened our concerns and opened my eyes to think that my mother wasn't overreacting. In my own experience, many activities have seemed hastily put together and, at times, poorly suited to the people they are intended to serve. I want to