Autumn Lake Healthcare at Baltimore Washington

Google reviews

• A
  Angela Scardina 11 months ago

  This place should not be in business. I am deeply saddened for anyone at this facility who doesn't have family to regularly advocate for them. I am a nurse of 25 years and can not believe what i witnessed with my own eyes with the care at this facility. My grandmother received terrible care in this place. No one to help feed her, left in wet diapers and clothing long periods of time. Rude staff. People being rough with her despite having a fracture in her back. My complaints are going way up the chain and i am sure that nothing will come of them but I wanted to review so that people steer clear. When you do complain, they bring in other staff to be confrontational. Absolutely disgusting. We got my grandmother transferred home with home care because i could not entrust her to this place. She cried and begged us to get her out of this facility.

• M
  Michael 3 months ago

  A nursing home is not a good place to be. I don't recommend putting your loved ones in one. In my three years at this nursing home, I got to know a lot of people. Most of the staff needs to be fired. It seems like the good ones never last long, and the bad ones stay forever. My experience there was not very good. However, the good ones and my friends that I made, helped keep me going. I want to give a shout out to the concierge, Michael Love. We built a bond out of mutual respect for one another. He is always willing to go that extra mile to help someone and is focused on doing the right thing. I also want to say "Thank You ' to a few staff members who were more than kind and always made me smile.... AD, Annette, Carol, Phyllis, LaTanya, and a special Thanks to Amber from activities. She always knew how to make me smile, no matter how depressed I was. Although this nursing home has its problems and needs to get rid of the bad ones and reward the good ones, I still give two thumbs up to the administrator, Calvin Vain. We hit it off good from the first day I got there till the day I left. He was always there for me when I had a problem, and took care of it immediately. He almost felt more like a friend than an administrator. During my time there I met two great friends. Ben and Tony. We were inseparable. They called us the three amigos LOL. I already miss them dearly, but still keep in touch. They will always be a part of me, and I will never forget them. I love you guys!!! Michael M.

In the order Google returned them. Not verified by Caring Advisor.