Autumn Lake Healthcare Post Acute Care Center
About Autumn Lake Healthcare Post Acute Care Center
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Open
4.3
200 reviews
Every day · Open 24 hours
Google reviews
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Teresa Elam 5 months ago
Hello, I am from Jacksonville, Florida, and one of my loved ones is currently on his way to your facility. I have read some reviews from the past few years that raised concerns about how residents were being treated, and I want to be sure that things have improved. Before making this final decision, I would appreciate some honest feedback about the care being provided. My hope is that you have caring, professional staff and nurses who treat residents with dignity, respect, and compassion, just as they would want their own family members to be treated. Please let me know about any improvements that have been made and what families can expect regarding the quality of care. Thank you for your time, and I look forward to hearing from you.
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Diane Lewis 3 months ago
With the meeting that I had with the staff this morning, I am pleased to know that my husband will be taken care of, to the best of there ability and will be working with him to the him well. I am also pleased to know that this facility had had a hands on staff to go to when things are not going as it should be. Thank you, so much Autumn Lake Healthcare
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Tonya Cuesta 2 years ago
My mom made the horrible mistake of choosing this facility because it was close to home. First I will say that some of the staff is very loving and kind also there is a supervisor Tanya who was quite helpful and as sweet as pie. However it takes more than just a few good people! The lack of care is completely unbelievable. My mom’s roommate had to change my mom’s diaper because no one came to help. The place is filthy. The toilet in my mom’s room was never cleaned and stayed the way you see it in the photo even today it still hasn’t been cleaned. They need proper training in many areas. If you truly love your family members NEVER send any of them to autumn Lakes. You will absolutely regret it.
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K M 6 months ago
The Pictures are false Advertisement. Dont send your loved ones here. They do not take care if the patients and the building on the 2nd floor has been woth out hot water. My sister has not been taking showers because they have not beem giving her showers as she is scheduled. They are Rude and treat their patients with No love and care
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Marc B 7 months ago
Visited my sister at Autumn Lake Healthcare. The staff were very friendly and the facilities look very clean. My sister and I had a nice and relaxing lunch in the multi purpose room. Nice environment.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 5009 Frankford Ave, Baltimore, MD 21206, USA
From Google · 09 Nov 2026
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