Aviata at the Sea - Harbor Beach

Sadly I have to say my mother's stay at this facility was a complete failure. My mother was needing two very specific medications I was assured as was the hospital that she would get the medicine she needed as well as the services because she has been bed bound. After 4 days in the facility they still did not have the antibiotics putting her a great risk for the infection to grow. The facility itself is older. This facility was not capable of handling someone who needs care like my mother if you have somebody who just needs a place to be looked after but not really being taken care of perhaps this would be okay. The food is horrendous. Overall it was not a very good stay I had to send her back to the hospital after 4 days.. when she was taken back to the hospital she had a new infection on her arm.. ultimately the arm infection got worse and my mother died from infection. I believe Aspire is responsible and had she not gone to the facility she might still be with us. An inspection was done by the state and they found multiple violations. I would avoid sending anyone here.

I have been here for 6 months. I really needed a place to help me medically and a place where I wasn’t just another number. It is a small facility, not a large one, where the workers get overtaxed and overworked; here, it is so different; there is much more personalized attention. Each of us has a personal assistant, Brenda, who is the one who communicates my needs to the staff, whether it's contacting my son for me, scheduling hair-cutting appointments for me, or even going to the store to buy me things I want. The nurses are knowledgeable, attentive, and most importantly, very kind. I definitely recommend this place if you need caring and attention. They make me feel at home, and I enjoy all the fun activities and games they always schedule for us. I can say it's never long in a day where one of the staff is not asking me how I am doing or if there is anything I need. On a personal level, I feel treated well, and I am grateful for their help in my time of need; it means the world to me. Thank you, Aviata! You have been great!

I complained about loud tv noise coming from across the hallway and it still has not been resolved. The nurses are all nice but the CNAs could have been a little more friendly.