Bayside Healthcare Center

Google reviews

• R
  Robin Jones a year ago

  I want to express my sincerest gratitude to Alicia, the Director of Bayside Healthcare Center! Admitting our mother, Gail, to a nursing home was an incredibly difficult and emotional process for our entire family! What meant the most to me, was the day of our arrival, everyone was literally waiting at the front entrance for us! We were all greeted with a hug from Alicia, and everyone had smiles as they greeted us! This made us all feel so welcome! They escorted us to our mom to her new room, sat her down and Alicia brought her a cup of coffee. Alicia, answered all of our questions and helped to settle my mom in, with her tv set up and turned to her favorite Western channel. We then received a private tour from Alicia around the facility, making sure mom knew where the dinning room was etc. We highly recommend Bayside to any family and we are grateful to have found a place where the leadership truly cares, and we thank Alicia for everything! Signed, Robin and the Dandry family

• T
  Tanika Babineaux 4 months ago

  My grandmother was here for roughly around a month for rehab. At first I was a bit skeptical because of the reviews. However, I ended up sending her here because they were the only one with a private room available ( which was a plus). Night one- She did not obtain her meds. The reason for this was because it was mentioned to me that on day 1 they haven’t obtained the doctors order nor the meds. Additionally, the insisted on her putting on a diaper because she was unable to walk and I told them no. The CNA looked at me like I was stupid and asked me how was she going to use the bathroom and I told them everytime she press the button they needed to come so that she could use a bedpan ( either way diaper or bedpan they still have to come in and wipe her). However with the diaper they decide when they will wipe her. Unacceptable! Well moving on to day 2- I called and complained. Things did get better moving forward. They do not have a visiting hour schedule which was a plus. I used to pop up all hours of the night. During the day time the building ran accordingly, just like any other business. At night, it ran in disaster! When I would go in at night, most staff sit at the desk on their phone while things are going undone! They barely answer the door at night so someone can let you in! I made the decision to take her out after they released her from therapy! She hated it! The day of Release- Mrs Carrolyn, has been helpful with the transformation till this day! She made sure that all exit supplies was delivered and medication is accessible after my grandmother ran out. Get everything your love one need during the day time because at night, it’s a disaster!

In the order Google returned them. Not verified by Caring Advisor.