Bickford of Upper Arlington

Google reviews

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  Chris Zarnosky 3 months ago

  The executive director is phenomenal. She is young and energetic. Has personal engagement with all the residents. Open to ideas and suggestions. Also, she has an open door policy so I can reach out with any questions. Their activities director is amazing. She is full of energy and great ideas. They have fun activities, themed events and fun guests including puppies. 😊 A church came by one day to hand each resident a carnation. So sweet. Yesterday my mom was out gardening and another resident was peeling the veggies for lunch. All their staff from nurses to caretakers are wonderful with the residents. They work hard at keeping residents engaged and loving on them. I feel very informed by all the staff. The building itself is beautifully decorated including memorabilia from the Bickford family, especially Mary B which the memory care unit is affectionately named after. The apartments are the perfect size whether you want an efficiency or 1 bedroom. I was able to bring in furniture and decor that would help mom feel at home. The safety and security is top notch. No one gets in or out of the building without a code, guests sign in and out and the elevator has a code for the memory floor. No escaping! My mom couldn't be in a better place besides home. ❤️

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  Shari Cordell a month ago

  I recently toured Bickford of Upper Arlington with a friend who is beginning to look at assisted living options, and we had such a positive experience. From the moment we walked in, the community felt warm, welcoming, and comfortable. It didn’t have that cold or institutional feeling that you sometimes worry about when looking at assisted living. Samantha was wonderful! She took the time to show us around, answer all of our questions, and really made my friend feel comfortable throughout the entire tour. She was kind, patient, knowledgeable, and never made us feel rushed or pressured. You can tell she genuinely cares about the residents and families she works with. The community was clean and inviting, and the residents we saw seemed comfortable and well cared for. Looking for assisted living can feel overwhelming, but Samantha made the experience so much easier and gave us a great first impression of Bickford. I would definitely recommend scheduling a tour if you’re looking for assisted living in the Upper Arlington area!

In the order Google returned them. Not verified by Caring Advisor.