Blue Point Healthcare Center

Only 1 tv in a double room!!!! It’s hard enough to be in a center like this, but then to not be able to watch any tv through all the long hours is awful!!! Friends “horror mate” monopolizes the tv the entire time watching horror movies and bullies my friend. Absolutely no intervention by staff. Stay away from this place. Has to better better facilities out there!!

Blue Point Healthcare Center needs to be completely restaffed, from the Director of Nursing to the CNA's that walk through the halls disrespect the very people that are the reasons they have jobs. That's not for all the employees but there are some who are making it bad for the patients. I have taken my concerns to the right department leaders & even contacted MD Department of Health's Office of Health Care Quality. Things feel like they have honestly gotten worse. My husband has been given his breakfast while he's in his feces. There was a time that I came to visit him & he was still in the bed in his feces at 945am as his CNA was just setting in a chair. I had to tell her that he needed to be washed up & her face looked like pissed her off rather than feelings of shame because her job wasn't done. There have been times that my husband has asked to change him so that he wasn't put back in the bed. I could go on & on but I want to see if anyone will respond to this post. WARNING IF YOU HAVE FAMILY THAT YOU LOVE DO NOT SEND THEM TO BLUE POINT HEALTHCARE CENTER..... I put a complaint into the parent company on November 20th after my husband tested positive for marijuana. I called back today to check the status of the complaints and I was informed that it had been closed by the parent company without any investigation. I see that this nursing home and Rehabilitation Center isn't beneficial to the citizens of Baltimore because they are not applying the mission statement that's on the parent company website. I started my healthcare career in a nursing home and to see how far they have fallen hurts me too my heart.

This place is not a place for your love one my grandmother was here for a 1 year and couple months and I'm that short time I have had serval problems with first off they do not have phone there for the residents just for them they will never let you speak to your loved ones and they will never tell them you even called to check on them the food is terrible to the point I'm was curious on why my grandmother didn't want to eat it so I tasted it myself spit it out it was serval times I went the rooms are dirty TV don't work and my grandmother and the roommate both smell bad and are sitting in their own mess they will not make sure that your loved one is seeing a real doctor or making doctors appointments they will not call you right away they will once things have already happened and time later they do take care or even have the slightest compassion for any elderly people they treat them poor on top of that they lie alot example just two weeks I went to see my grandmother see was not really responsive she wouldn't open her eyes and wasn't really moving I went out to the desk asking why do she look like that they talking look like what I say have y'all in the room recently she is not her self they say she find what she look like I said go see for your self they get up to walk in the room and same thing she didn't look right they telling oh nothing wrong she not sick she fine I said that's not fine she won't even open her eyes I think y'all need to send her to the hospital the nurse said what would be the reason for sending out I said the fact she not really responsive and not really aware of her surroundings basically I got ignored and it wasn't good enough to them because they don't care next day my grandmother end up at the hospital had pneumonia food in her lungs was dehydrated and they wouldn't even help the hospital with information about what happened in those moments leading to this or how long she been in that state so please please don't send your loved one he