Boulevard Temple Care Center

Google reviews

• O
  OfficialTeonna 4 weeks ago

  Before leaving, I asked a nurse to change my grandfather’s diaper and help him put on his shirt so he could leave clean, comfortable, and dressed appropriately. The nurse explicitly refused to assist me with these basic care needs and continued arguing with me when I questioned why she would not do her job. She also threatened to call the police during the interaction. A patient choosing to leave against medical advice does not automatically mean that staff can disregard that patient’s immediate care needs or dignity. Regardless of a patient’s discharge decision, basic personal care concerns should be addressed professionally and compassionately, with appropriate arrangements made when assistance is needed. The situation escalated to the point that the nurse’s supervisor and the social worker had to come into the room, remove the nurse from the situation, and arrange for another nurse to change my grandfather’s diaper and help him get dressed. No family member should have to argue with healthcare staff to ensure their loved one receives basic personal care. My concern was never about forcing my grandfather to remain at the facility. My concern was making sure he could leave with his dignity, cleanliness, and comfort respected.

• C
  Camera Grundy 11 months ago

  Some of the staff at this location are extremely rude, unprofessional, and unkind. I live out of state, and called to check on my grandmother. I was placed on hold and hung up on 3 times. On the 4th call back, I was told “She can’t talk anyway!” I expressed that I was aware of her condition but wanted to speak to her anyway. I was not allowed to do so and was told, “maybe you can later.” Working in a helping profession, such as a nursing home, requires a base level of empathy and decorum. I question the quality of care when this is how the staff behaves.

In the order Google returned them. Not verified by Caring Advisor.