Brookdale South Charlotte
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Open
4.4
21 reviews
Every day · Open 24 hours
Google reviews
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B.B.V. 4 months ago
We are touring places to move my father in law from FL to NC. He's already in a Brookdale facility in FL and so it seemed like a transfer would be pretty seamless and easy. I called and scheduled a tour for Saturday at 10 am. I arrive and there's not a single staff person around. There is a front desk but there was a sign that said to see staff upstairs. Went upstairs and couldn't find anyone. It was literally a ghost town. What really got me is that anyone can wander around the place unsupervised. The doors are unlocked and anyone can walk right in and do whatever they want. I tried to call several numbers but either the mailbox was full or I just got transferred to the main corporate number. What if there was an emergency? So no thanks. We'll go elsewhere. I have absolutely zero confidence in their ability to take care of my father-in-law and keep him safe.
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Rachel Smookler a year ago
In our experience, after my mom has been at 5 different places in another state, we have found Brookdale South Charlotte to be the MOST accommodating, the MOST caring assisted living facility of all of them. The executive staff have accommodated all of my mom’s needs and ours as well! One other thing we love about Brookdale South Charlotte besides the staff and Care Partners are the other residents and the resident activities coordinator!! My mom is wheelchair bound but even so, she is able to go on field trips out in the community once a week, because of the amazing wheelchair accommodating bus. Brookdale South Charlotte has made this chapter in my mom’s life, full of life and full of living life!
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Sky a year ago
I went to Brookdale with my dad as we are looking for my uncle. It seemed nice there. I wish my uncle would move closer and if he does I think he would choose Brookdale. Ashley toured us and she was nice even answering my questions and concerns. The staff I got to meet were friendly. Residents were doing an exercise program and seemed to be happy.
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Steven a year ago
Looking for senior living facilities for a family member isn’t easy. But Ashley was so knowledgeable and helpful. If we could convince my uncle to move closer to us we would be happy to have him at Brookdale South. The staff really seems to care about the residents and the residents seemed engaged while they was doing what they call b-fit. It’s a program Brookdale created to keep them exercising no matter what their mobility is. It was refreshing to even see the nurse (whose name I think was Precious) do some of the exercises with the residents. It made the residents smile seeing her exercise along with them. If you’re looking for assisted living, go see Ashley at Brookdale South!
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Heather Seagle a year ago
Deciding on an ideal facility for a family member requiring additional assistance can be challenging. Although we were initially hesitant, the past year has seen substantial improvements. Precious has been diligent addressing our questions and concerns regarding care quality. A noticeable difference is evident in the interactions between staff, patients and family members. Bridget in the business office is always pleasant and maintains a n excellent attitude when responding to billing and charges inquiries. I would also like to acknowledge ED Alain’s efforts in listening to and addressing my concerns. We have consistently received respectful and kind treatment from everyone! A big thanks to Brookdale South!!
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 5515 Rea Rd, Charlotte, NC 28226, USA
From Google · 10 Nov 2026
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