Brookdale South Park

Name: Brookdale South Park
Address: 5326 Park Road, Charlotte, North Carolina, 28209, United States
Telephone: (704) 553-8700
Price range: $$

Charlotte North Carolina, United States , North Carolina , United States

4.0 on Google · 28 reviews

Assisted Living Memory Care Skilled Nursing Independent Living

About Brookdale South Park

Brookdale South Park is a senior living community in Charlotte, North Carolina, offering memory care, assisted living, skilled nursing, and independent living. This range of care types allows residents to receive support suited to their current needs, whether they require minimal assistance or more comprehensive, specialized attention. The community places particular emphasis on memory care, with services designed for seniors living with Alzheimer's disease and other forms of cognitive decline. This focus suggests an environment attentive to the specific challenges that memory loss can bring, both for residents and for the family members supporting them. Families considering Brookdale South Park may want to confirm specific details about daily programming, dining, and the layout of its care neighborhoods directly with the community. Given its combination of memory care, assisted living, skilled nursing, and independent living options, it may suit families seeking a single Charlotte-based community capable of supporting a loved one through different stages of aging and changing health needs, without requiring a move to a different facility as those needs evolve.

Business Types

Continuing Care Retirement Community (CCRC)

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Faith-based

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Pet-friendly

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Location & Map

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Brookdale South Park

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Why Choose Us

Dedicated memory care

Specialized care for Alzheimer's and other cognitive challenges

Skilled nursing available

On-site skilled nursing care offered

Assisted living option

Assisted living services available on campus

Independent living available

Independent living option for active seniors

Continuum of care

Multiple care types offered on one campus

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4.0

28 reviews

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Google reviews

Colleen Serran 3 months ago

RUN!!! Do not put your loved one in Brookdale South Park!! While the management staff Brad and Tameka are clearly not qualified to be in their positions the bigger issue stems from corporate not providing the funds, training, leadership and follow up to inspect what they expect with their team! Be prepared for other residents entering personal rooms and even sleeping with your loved one because staff is not supervising them! Your loved one's clothes get washed with everyone's else's so that they now "share clothing". I have videos and pictures to prove it! They will even prescribe an antipsychotic medication to sedate without your knowledge! BTW there is a Class Action lawsuit against them for understaffing! I complained to them for the 5 months I had my loved one there and now the best thing I did was move!
Reagan 12 months ago

I recently toured the community with Whitney Varnadore and was very impressed with the entire experience. Staff introduced themselves, it smelled nice, and the residents were well taken care of and enjoying an activity. Whitney is a trusted resource for all things seniors and gives her all to helping families through the transition. If you are looking for a memory care of a loved one, you won’t regret reaching out.

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Kathy Harborne 7 months ago

We are leaving Brookdale after 1.5yrs due to cost increases, shabby living conditions, no beauty spa for over 6 months, cold food, food served on plastic plates with plastic utensils and an executive director (Brad) who lacks effective management skills. The last straw was finding a caregiver watching SpongeBob SquarePants on her iPad instead of helping residents with dinner. Even though she knew I was seated in the dining room with other residents, she continued watching her cartoon for another 20 minutes before deciding to do her job. We now have our mom in The Meridian at Carolina Lakes and pay $2000 less per month for 5 star facilities which include a heated pool, a beauty spa that operates 4x/week, hot food, a room with a courtyard view (she looked at the parking lot at Brookdale) and regularly scheduled outings. As long as Brad is managing this facility, it will probably not get better. He struggles to respond to inquiries and the staff seem to have no respect for him. The receptionist is also extremely rude. I do not recommend this facility.
Lisa Wright 3 years ago

This facility is absolutely beautiful. The staff is very professional and Whitney is the best Community Client Relations Director, she and the other staff members really made me feel welcome and safe with leaving my dad in their hands. My dad has Dementia and I had a negative experience at a prior, senior care facility, and so I was very hesitant to try my dad at another facility (until I came to Brookdale Memory Care). During the tour, I met each staff member and I can tell that they truly love what they do, and that their work is personal to them and that the residents love the staff, as well. Thank you Brookdale, for easing my mind and for helping me find my father a new home.
Violeta Moser 3 years ago

Most staff members seem to truly care for the residents. My father is happy and like his caregivers. And, the building is getting a much needed update, including furniture and equipment! This will be a great improvement for residents and staff.