Buckhead Center for Nursing and Healing

I didnt have any expectations coming here. I assumed everyone would be nice and do there job like you would think, but i will give credit to this place for making the energy of the facility feel pleasant. I told Devin i think his last name is homes ( sorry if i got it wrong) that i would comment online how my experience was. Hopefully his managers see this, thank you again

This is a clean and well run senior care and rehabilitation facility. The person I visited seemed well cared for and happy. The staff was friendly and helpful. It’s very encouraging to see Facilities like this one where they are so in touch with caring for people at a stage of life where they might be unable to care for themselves effectively. Thankful to have done a visit here today.

I am extremely disappointed with the level of care provided at Buckhead Nursing and Healing. My experience with this facility was deeply concerning and unacceptable. My mother was left without oxygen and repeatedly rang for assistance, but no one responded for approximately an hour and a half. This kind of delay is not only neglectful but could have resulted in a very serious outcome. Timely response to patients—especially those with critical needs—is essential, and this standard was clearly not met. In addition, many of the CNAs and nurses we encountered were disrespectful and appeared indifferent to patient care. It often felt as though the focus was more on collecting a paycheck than providing compassionate, attentive service. While there were a few CNAs who showed kindness and professionalism, and one nurse on the fourth floor who treated my mother well, these positive experiences were unfortunately the exception rather than the rule. It is also very concerning that the facility continues to accept new patients despite what appears to be a clear shortage of staff. Proper staffing is critical to ensuring patient safety and quality care, and this facility does not seem adequately equipped to meet those responsibilities. Overall, I would not recommend this facility to anyone seeking safe and compassionate care for their loved ones. Significant improvements are needed in staffing, responsiveness, and overall patient treatment.