Camellia at Deerwood

Camellia is an amazing place! It isn't just a beautiful building and inviting grounds, it is the culture of the staff who work there that make it so amazing! Everyone, and I mean everyone from all departments, greets you with a smile and are friendly. The facility provides many life enriching activities or excursions while not being over-stimulating. My grandmother lived in the Memory Care unit for 2 years. Not only did they provide her with exceptional care for her condition, but they also provided her with many opportunities to engage in quality-of-life promoting activities. The residents of Memory Care are far from forgotten as they are included and given the opportunity to participate with supervision from staff with the activities outside of their unit. Family is always encouraged to attend as well. Camellia really feels like "Home."

If there was a higher grade than 5, I would give it. I moved my parents from the Tampa area to Camillia at Deerwood. They had lived in their home for 65 years, so to say I was nervous would be an understatement. My mother is now in independent living and my father is in memory care. My mother is "happier than she has been in years". That is her words, not mine. She continues to say, "I am on a cruise ship, and everyone waits on me". My father is in memory care and Miss Michelle has taken such great care of him. This was a very nervous move as their son, but it was the best decision I could have ever made. Miss Nicole (ED) and Miss Michelle (the head of memory care) have been so wonderful. I immediately felt like I had family members taking over for me during a very stressful time. I cannot say enough great things about Camillia at Deerwood. Even now when I go to visit, I am greeted as a family member, not as a visitor. It is all about family. I hope to be at Camillia one day.

This is the worst you can find! 1.The staff will not clean a resident's room if there is a single piece of paper on the floor. As a result, rooms are known to have roaches. I have a close friend who lived there, and his room was infested with roaches to the extent they came out of the electric outlets. The entire building should be fumigated! 2. The food is horrible! They even serve chicken out of a can, verified by one of the staff. They are always late in the cafeteria and lacking in available staff. If you arrive at 4:30 you will not even get a glass of water till 5:00. It's that way every day! 3. Management leaves the employees to fend for themselves. If there is a problem during and after hours, there is no management to call on. It was that way on many occasions! I would never consider placing a loved one in such a horrible and neglected place.