Canterbury Rehabilitation & Healthcare Center

I really could tell the whole vibe of Canterbury is team work with team members, their residents and the residents family so that the residents get the best care. I really am impressed with the care my loved one is getting. From the time we walked in the door when we were greeted by concierge Sonia and Nurse Manager Tammy and the outstanding team working with my husband.

It has been a couple weeks since I made the very difficult decision to place my loved one in a nursing home. This was not an easy decision for me, but I knew she needed a level of care that I could no longer provide on my own. My loved one initially called Canterbury and spoke with Ms. Brown about taking a tour. She told me that Ms. Brown was informative, vibrant, and made her feel very comfortable. When I called and spoke with Ms. Brown myself, I immediately understood why my loved one felt that way. From the very beginning, Ms. Brown helped ease my anxiety and made me feel more comfortable with the decision I was facing. She took the time to explain different options and shared information about resources and places that could assist me on this journey. When I got off the phone, I felt relieved, informed, and much less stressed. The next day, I called Ms. Brown back and rescheduled our tour for an earlier date. When I met her in person, she again gave me such positive and welcoming energy. Ms. Desiree also took the time to meet with my loved one and me. She was extremely informative, patient, and thorough. She answered all of our questions and made sure we understood what Canterbury had to offer. We were very pleased with what we saw and decided that Canterbury was at the top of our list. We visited and compared several other facilities and their staff, but Canterbury stood out to us. The compassion, professionalism, and welcoming atmosphere made a real difference during a very emotional time for our family. I would sincerely like to thank Ms. Brown and Ms. Desiree for their kindness, support, patience, and for making us feel so comfortable throughout this process. Even now, if I have questions or concerns, I can reach out to Ms. Brown, and she continues to be responsive and helpful. Making the decision to place someone you love in a nursing home is never easy. Having people who listen, provide guidance, and treat you with compassion can make an overwhelmin

My mom was in Canterbury 2922/23 for rehabilitation. I picked that one for Mom because of a high google rating. She was in there a month which she needed too. Thank goodness I picked this place because she wanted to go to colonial heights. Bad choice in colonial heights. I wouldn’t even stick my animal there. Anyway, I went to visit her and she was more alert than ever, sitting up, very clean facility and room. She had a very nice roommate . Employees would sit with my mom and talk to her and even listen to her concerns and try to address it. The only thing I did not like and that’s why I gave it 4 stars was 2 things, short staff with nurses and they told her her oxygen level was fine, but when she got released and shortly before she entered hospice, they sent her home with oxygen and all meds. I had to also remind the nurses for my mom’s meds and they would be late an hour. Overall, the care was great