Carolina Gardens by Del Webb- 55+ Retirement Community

Love living in this community! We have had no major problems with our home. Are all of the corners at 90 degrees? No. Could better quality materials have been used? Yes. Do we love our home? Yes! The community and the neighbors are phenomenal! Wish I could do my 11 month inspection again - because I had COVID at the time, I missed several things that need addressing - now on my dollar.

We closed on our new house at Del-Webb/Carolina Gardens a few weeks ago and I really have to say we could not be happier with the whole process. We started looking about 1.5 years ago and that is when we first met our sales rep Vicky W. Vicky was great throughout the whole process of initially casual looking on our first visit, then seriously shopping about 1 year later, and finally through the actual purchase/closing processes. It was a huge decision for us, and we definitely went through a period where we were not sure of our decision and got a little bit of "cold feet". During this time Vicky was very understanding and patient and helped us feel comfortable with our final decision to build a custom house (vs. buying a "quick sale"). The result being we are now very happy with all our decisions. She answered a million questions for us and was always available. Once we decided on the house type/model with Vicky, we then went down again for the "design sessions" where you choose all the house colors/flooring/tile/lighting/etc. We were very nervous about this whole process (so many decisions!) but Hilary and Pat did an awesome job of walking us through the design process one step at a time with the result being that now that the house is complete, we love all the design decisions we made and would not change a thing! Finally, our Construction Supervisor Christopher F was awesome to deal with. He always kept us up to date and during our visits down there was very open/informative on all questions/issues. We had never gone through the new home building experience and in this case, we were far away (in MA) while the house was being built and yet the more the build proceeded, the more confident we were that it was going to be a well-built quality house. We did have a private inspection agency (AQI) do both a pre-drywall and a final inspection and Chris worked very well with the inspection person. I felt that having Chris and the Pulte quality controls that w

Great experience with our home and the neighborhood at Del Webb Gardens. The build was easy and fun to watch and we are enjoying the home. Our 11 month warranty inspection with the Customer Care Manager, Sydney Danzey, was simple and straightforward. She made the process easy and we felt very well cared for.