Castle Manor Nursing & Rehabilitation Center
About Castle Manor Nursing & Rehabilitation Center
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Closed
4.3
204 reviews
Every day · 8:00 AM – 8:00 PM
Google reviews
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Juanita Bell 5 months ago
I was told by someone that Castle Manor. It is close to family. It is always clean. The nursing staff are friendly and concern. Redpond time is good. The therapist are all hard working and they do a great job. Hat off to all the staff at Castle Manor. Good jobs.
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Layla Hernandez a month ago
DO NOT COME HERE IF YOU EXPECT YOUR LOVED ONE TO BE PROPERLY CARED FOR. My grandpa’s experience here has been extremely concerning, and we are now having to consider other options after his very first night. From what our family has observed, there does not appear to be adequate monitoring or hands-on care. My grandpa fell on his first night there, and we now have to go back today to determine the extent of his injuries and figure out what happened while he was under their care. It is incredibly upsetting to have to worry about whether your loved one is actually being checked on, monitored, and cared for—especially when they are there specifically to recover and need assistance. Our family should not have to constantly worry about whether someone is checking on them or responding when they need help. We are going back today to assess his condition and look into other facilities where we feel he may be safer and better cared for. If you are considering this facility for an elderly or recovering loved one, please do your research and ask very detailed questions about staffing, monitoring, fall prevention, and what level of care they actually provide.
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Doris Jackson 4 months ago
The Staff is always on point, constantly checking on their patients, very very Friendly. And have good personalities and very nice. And they took real good care of my Aunt Sadie.
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Pam B 4 months ago
Visited my God mother today. The facility was clean, and everyone was friendly. All the workers had the patients up and engaging in activities and or Bath time. My godmother had her bath and change and lunch. I was very happy with her care and how clean her room and facity was.
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Filameho1970 3 months ago
My rating of this location is based on two areas of service: patient care and administrative support. I believe patient care is more than adequate and effective. The health staff is patient, willing to listen to concerns and to answer questions, and they do their best to meet the needs of all those under their care. In addition, they provide patient updates as changes occur, but get ready for unanswered phone calls when calling a nursing station. The rehabilitative care staff has the same qualities, and they can provide services at the bedside and/or within the central rehab location. Administrative staff has room to improve. It seems they are either swamped in meetings or simply not thorough with completing intake paperwork. In addition, it's very difficult to get in touch with the Case Manager (Eladia), even when calling her office and cellphone. Lastly, there seems to be a communication issue amongst staff members where details get lost or miscommunicated. Unfortunately, the substandard performance of the administrative staff detracts from the overall patient experience.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 541 S V Ave, National City, CA 91950, USA
From Google · 09 Nov 2026
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