Cedarhurst Senior Living of Naperville
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Closed
4.4
81 reviews
Every day · 7:00 AM – 7:00 PM
Google reviews
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williams family 4 months ago
When searching for an assisted living facility, I hope your loved one can be part of the decision-making process. That was certainly the case with my father and our family. While visiting facilities, a casual comment on the way to a doctor's appointment at Edward Hospital led us to tour Cedarhurst of Naperville. We all liked Cedarhurst with its nice welcoming entrance and the way the facility showed. Although my father was unable to make a final decision because of a health emergency, he ultimately moved there. For our family, finding the right balance was important. My father did not want a very large facility, but we also knew that a smaller community might not provide enough opportunities for social interaction. Cedarhurst of Naperville offered what felt like the perfect setting for his needs. There are activities every day, and my father enjoyed many of them. He especially liked the performers who came in on Fridays, and the special events held throughout the year. Over time, he became President of the Residents' Council and was very active in working with both residents and staff to help make Cedarhurst the best community it could be. Cedarhurst was not the least expensive option we considered, but it was more affordable than many other facilities. During our initial conversations, the sales team mentioned they anticipated annual rate increases of around 3%. In reality the increases were somewhat higher than that. However, considering that the facility was relatively new, the rising costs following COVID, and the importance of attracting and retaining quality staff, I felt those increases were generally understandable. Whenever concerns arose, Executive Director Elayne was always willing to listen and discuss them. Before writing this review, I read many of the other reviews online. While I do not disagree with some of the concerns that have been raised, my experience was that when issues did occur, they were addressed promptly. We never had difficulty re
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John G 3 weeks ago
I am a resident that lives at this community. I want to give a shout out to a staff member named Keesha. She is always willing to help me and is very nice.
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Lyndon Flower a year ago
My family was evaluating Cedarhurst for potential residency of one of my parents. We found the staff were very knowledgeable and conscientious. The cleanliness of the facility and apartments was impressive. I liked that there were activities available to engage the residents too. Unfortunately, my parent passed, but it was good to know facilities like Cedarhurst are available.
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Courtney Reeves a year ago
Elayne is a truly exceptional healthcare professional. She is incredibly caring, compassionate, and attentive, always making sure her residents feel safe, understood, and respected. Her patience and empathy are unmatched—she takes the time to listen, explain, and support every step of the way. Elayne brings a sense of calm, professionalism, and warmth that immediately puts you at ease. It’s rare to find someone so genuinely dedicated, trustworthy, and kind. I am beyond proud of the care she provides and would recommend her to anyone without hesitation.
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Barbara Jones 10 months ago
Cedarhurst is a beautiful building let me say that. There are alot of things that needs improvement. Let me start by saying I’m not sure if they are short housekeepers but the washrooms on the main level are horrible. It’s smells like urine every time I visit 2/3 out the week. I have only seen one housekeeper. Serving times for my aunts is always an issue. They wait long periods of time for their food. The aides always seem busy and they are short staffed. My aunts barely gets their showers. When I call and complain. It’s always a follow up that it will get done. If you are paying over $5000 to stay here and paying for each individual need. Why is it not getting done? Laundry is a big issue. They have a pm supervisor Adrian or Audrey something who seems to have an attitude when approached and smells like weed. I have seen the aides and pm supervisor smoking weed in the parking lot. How is this allowed to be able to come to work and care for seniors under the influence and to take your break and come back in to care for residents. I have mention it to management that I caught staff outside smoking weed and of course they are still employed. Staff is on their phones and cursing while on shift. They should use their phone on breaks. Understand if you have supervisors but please make sure they are licensed so they can be held accountable. Brenda the aide is lovely. They need more like her. Precious is a sweetheart as well. It’s amazing a beautiful building has so many issues. Management is keeping the staff due to high turnover I see. Staff walks around in leggings or stretch pants. Completely out of uniform. You don’t know who the aides are or if they are visitors. There is an aide who works in the kitchen and on the floor who always looks high and smells like weed. She is very nice but always seems to be under the influence. Are you guys allowing staff to work under the influence? I seen an aide use a vape pen in the hallway. Is that allowed? I have came there
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 3333 75th St, Woodridge, IL 60517, USA
From Google · 09 Nov 2026
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