StoryPoint Naperville

This is a 3-3.5 star review based on administration. But had to go to 4 because of the nursing and caregiving aspect. And how could I give 5 stars as nothing could really live up to that...but know our family is HAPPY with our choice. Our family moved our matriarch into StoryPoint Naperville in November 2025. Since I'm not reviewing a mere inanimate object purchased, but a home for my elderly mother in law, I'm gonna be a little tougher in my assessment. Overall....this is a community of many lovely individuals, both employees and residents. They were very accommodating with our move in schedule, they were very accommodating with our learning curves of their system. BUT, there were TOO many learning curves. I saw another review that mentioned this....and it is abundantly correct. I highly recommend that they institute a new resident program for family members and the resident combined. Working with the administration quickly reminded us that this is a business first and foremost. This comment applies to the director tbh. Front desk is wonderful. Admin, maintenance, housekeeping, nursing, sales, life enrichment...all great. As we have adjusted after five months...we are learning the ropes. My family member is in Assisted Living. She has nurses and caregivers at her disposal. The staff nurses are truly wonderful. I personally feel welcomed and heard when I speak with the nursing staff, and they are very familiar with their residents. There are three deserving special mention: Christy, Danielle and Solena. The director of nursing is wonderful, has an open door policy and is available when needed. The food is honestly quite good....but EVERYONE there complains about it. So take that with a grain of salt (it is a low sodium diet, lol). The life enrichment team is deluxe, warm, friendly and fun. The place is CLEAN. If you are there later in evening....everyone is hunkered down in their apartments and the rugs are getting cleaned and things wiped down. Fin

Wonderful Senior Living Facility. Beautifully decorated, welcoming environment. Residents engaged with a variety of activities, relaxing front porch to enjoy fresh air Enhanced living provides exceptional care when residents need assistance with ADL, medications and even 24/7 caregiving support

My mother has been a happy resident of Storypoint Naperville for 2 years now. She speaks very highly of the staff & services. It was very important to my sister & me that mom be at a property that met her needs. Her happiness is paramount to us & having her nearby is a big plus.