Central Queens Rehabilitation and Nursing Center

Google reviews

• K
  Kat K 5 months ago

  My father is currently a resident on the second floor at this Rehabilitation center.While the facility could benefit from some renovations and there is occasionally a noticeable urine odor in the hallways, I understand that caring for many elderly residents comes with challenges. What truly stands out is the dedication and compassion of the staff. Lina is amazing and always makes sure my father has his ice packs frozen his portable refrigerator and that he is comfortable. Issa is incredibly helpful and kind, always ready to help and responds quickly whenever we need his assistance . Thank you to Lina , Issa and Ania ( she is amazing too) and the entire team ( there are 2 more male staff members who are always helpful and friendly. I don’t know their names yet, but I will update my review once I find out. The entire staff on the second floor is amazing.

• J
  Jennifer Moscoso 2 months ago

  If I could give this place a zero I would…please run, don't walk away from this garbage! I knew I should've stayed away and listened to my intuition from the moment a hospital social worker assigned my brother to this horrid place, but we were forced due to supposedly there being “no vacancy” in other rehabs. The first floor can easily fool anyone to thinking the entire place looks heavenly…wrong! Once I arrived at my brother’s floor, I should've taken action and discharged him out of there. The place needs renovation. Looks and smells aren't anything compared to the lobby. However, I figured he was just going to be in there for a month….wrong again! Staff aren’t friendly at all, and unprofessional: go to nurse’s station to ask a question and they don’t greet you, not even a smile, no one ever knows anything, and there’s never a doctor or nurse around to answer questions. Same goes over the phone, can’t ever get through, and when I do get through, there’s always one person I get where I leave a message for a nurse to call back and when I ask for a name they don’t want to provide it (why?!?!?) supposedly “they don’t work at that station all the time”, um ok. Unfortunately, he remained further due to discharge delays and was completely ignored, not attended properly and accordingly; was left abandoned all day except when given daily meals. I never saw any interaction between staff and my brother, unlike other places. I don’t think this place is properly trained to take in people with developmental disabilities, but I believe they do it either way for the money! However, last but not least that tops the cake, is there being one irresponsible social worker, Jasmine, who was supposed to communicate with me at the end about the discharge process but instead hid like a child, to then have someone else finish the job for her. Too much runaround as if discharging was too difficult to handle, especially with my brother's case. What a disgrace! :-D Only credit I’ll g

In the order Google returned them. Not verified by Caring Advisor.