Chelsea Place Memory Care

My Dad has been a resident here for six months, and his experience has been very good. I recommend Chelsea Place to anyone who needs a safe, clean, engaging place for their loved ones. Communication is excellent. Iva, the director, responds to calls and emails promptly and kindly. Visits are a treat, starting at the front desk, where Mona, Harriet, and Prairie greet you with a smile and make you feel like family. The food is excellent, thank you Kevin! Sandra keeps my Dad's room very clean. The caregivers are attentive, kind, and engaged. They love the residents and it shows every day. Thank you, Brenna, Sylvia, Maria, Briauna, Krisha, Douglas, Paola, Mitra, Christy, Jess, Shi, Florence, April, Rhoda Aynalem, Liz and Chaltu, for always being present and quick to assist, offer a kind word, and a hug for any resident or family member who wants one! I’m very happy that no matter what time of the day I drop in, the gathering room has a good number of staff on hand, and they are actively engaged with the residents. My Dad has been very happy here. There is a phone number posted on the front door that will bring a staff member to the door anytime the lobby is unoccupied. I have been able to come and go at all hours. The nursing team of Ashley and Eliza are wonderful to work with, responding immediately to urgent matters and on the same day to emails on routine questions. Jeff, the maintenance manager, dropped what he was doing to assist me with some heavy things without being asked. To all of you, and the rest of the staff, thank you!

Chelsea Place has provided the opportunity for an entirely new relationship with my mom. I get to visit her and have extended, genuine interactions while not having to worry about managing her home, food, laundry and prior in-home care. Mom is living her best life now, considering the circumstances. She has delightful meals, professional care in a bright, clean facility, and social interaction that we were not able to provide at home. In a situation where it seems like we have no easy decisions left, choosing Chelsea Place was a home run.

During the first two months starting with the initial assessment followed by the actual admission into Chelsea Place in Aurora, a total of nine employees have already shown excellent (and notable) care and concern for their new resident. Such employees have made a transition from a home environment into a memory care facility a pleasant and positive experience for all family members involved in this difficult decision. These nine employees in various resident care positions are (named in no particular order): Kelly, Jessica, Harriett, Hewitt, Liz, Shi, Ashley, Tamara, and Andrea. My apology for not recognizing other deserving staff members whom I have not yet interacted with. ADDITION TO ORIGINAL REVIEW: Please permit me to rectify an omission by adding Amy to the list of nine excellent employees originally named above in my original review.