Ciel of Germantown

Name: Ciel of Germantown
Address: 8199 Poplar Avenue, Memphis, Tennessee, 38138, United States
Price range: $$

Memphis Tennessee, United States , Tennessee , United States

4.3 on Google · 50 reviews

Assisted Living Memory Care Independent Living

About Ciel of Germantown

Ciel of Germantown is a senior living community located in Memphis, offering independent living, assisted living, and memory care. This range of care allows the community to serve older adults who are largely self-sufficient as well as those who need daily support or specialized memory care, which can offer families some continuity if a resident's needs change over time. The community's stated approach centers on pairing attentive care with a comfortable, hospitable environment, aiming to help each resident maintain their own sense of self and daily routine. Families considering Ciel of Germantown may want to reach out directly to learn more about specific daily programming, dining options, and the layout of the community's living spaces, as well as policies around visiting and pets. Ciel of Germantown may be a good starting point for families in the Memphis area who want a single community capable of supporting a loved one through different stages of care, from independent living to more specialized memory care services.

Get Pricing, Check Availability or Request a Tour

Your message goes to the Caring Advisor team, who pass it on to Ciel of Germantown.

Location & Map

Here's the map and directions to

Ciel of Germantown

Get Directions Directions View on Google Maps Google Maps

Get in touch

Contact Ciel of Germantown through Caring Advisor

Reviews

No reviews yet

Be the first to review Ciel of Germantown

Write a Review

Login Required

You need to be logged in to write a review

Google

Open

4.3

50 reviews

Every day · Open 24 hours

Google reviews

Gayle Moss 4 months ago

After the management team and many of their employees left the assisted living community my precious mother in-law was in we made the difficult decision to move her. I can honestly say that moving her to Ciel of Germantown was one of the best decisions our family has made. When the management team we had come to know and trust moved to Ciel of Germantown, we learned that many of their staff members chose to follow them. That spoke volumes about the kind of leadership they provide. We decided to move my mother-in-law there as well, and from the very first day, it truly felt like coming home. She was welcomed with sincere excitement and that helped her transition as well as our family. The the quality of care, compassion, communication, and overall atmosphere has been remarkable, just as it was when they were at the other community. The staff genuinely know the residents, treat them with dignity and kindness, and go above and beyond to make them feel safe, comfortable, and loved. It is obvious that this community is led by people who care deeply about both the residents and their employees. Their interactions with her and our family resonate that they love what they do and that impacts the type and level of care they give the residents. From the minute you walk in you are greeted with a smile and staff are friendly throughout the community. As family members, the greatest gift is having peace of mind, knowing your loved one is not only well cared for but truly valued. We are incredibly grateful to everyone at Ciel of Germantown for the exceptional care they provide every day. If you're looking for an assisted living community where compassionate leadership creates a culture of excellence, I cannot recommend Ciel of Germantown highly enough.
Angela Blakely 2 weeks ago

I visited several years ago and had certain memories. This time some of those memories were changed. Layouts seemed bigger. Garages and covered parking are available. Prices seemed better, yet the pricing model is different. Each time the tour was great and the hosts were always gracious. Thank you!

Show 3 more reviews

Darian Brooker-Klenz 4 months ago

I am writing this review on behalf of my loved one (Darian Brooker-Klenz) who just moved into Ciel of Germantown Memory Care. Upon arrival she was welcomed with loving open arms, which made me feel really good. I would start naming names but I’m sure I would forget someone. I met each one on the management team and they truly have the heart to run this type of facility. They gave out their direct number and are always available. In Memory Care I was most impressed with the number of staff for the number of residents. They don’t just babysit and let them nap all day but they keep the residents busy. They take the time to know them and know what activities they like. The Resident Assistants truly have the heart to give this type care and love on them. The meals I have seen have been well balanced and they give plenty of food. Also I have been able to call the nurses line directly and check on my loved one and ask questions. I am glad I moved my loved one to Ciel of Germantown because I know she is being well taken care of. Thank you Donna for making all this possible.
Jay Adkins a month ago

Donna English did an excellent job advising us on the property and how everything works. Beautiful facility with everything my mom would need to enjoy social time with new people and things to do. We will be returning with my mom to see the property and see how she will feel about actually moving in and living on her own. We will learn more on our next visit.
Christy 4 months ago

I along with my parents recently toured Ciel of Germantown and was incredibly impressed. From the moment we walked in, we were welcomed by a warm, friendly, and professional team that truly made us feel at home. The staff was knowledgeable, attentive, and genuinely passionate about providing exceptional care and creating a vibrant lifestyle for residents. The community itself is beautiful, well-maintained, and thoughtfully designed. The amenities are outstanding—from the elegant dining areas and engaging activity spaces to the fitness center, outdoor courtyards, and comfortable common areas. Every detail reflects a commitment to quality, comfort, and resident well-being. What stood out most was the positive atmosphere. You could see residents actively engaged, smiling, and interacting with staff who clearly know and care about them. It’s evident that this community prioritizes not only excellent care but also dignity, independence, and meaningful connections. Our tour was during their Fathers Day celebration. It was well attended by residents and families. We enjoyed the music and delicious food. I would highly recommend this community to anyone looking for a senior living option for themselves or a loved one. The marketing team did an excellent job of calming my parents anxiety. They look forward to calling Ciel their home.