College Park Rehabilitation Center

In 2023 My amazing father Roger Frye was a resident at College Park rehabilitation Center and I am still grateful for the care, compassion, and respect he received during his time there. He was there for four months… The staff treated him with kindness and dignity, making a difficult time for our family much easier to navigate. The nurses, caregivers, and support staff were attentive to his needs and always took the time to make him feel comfortable and valued. They kept our family informed, answered our questions, and genuinely cared about his well-being. Their dedication and professionalism gave us peace of mind knowing he was in good hands. The facility was clean, welcoming, and provided a safe environment for residents. What stood out most was the genuine compassion shown by the staff every day. They went above and beyond to ensure my father received not only excellent care but also companionship and respect. Julie the Director is the most amazing lady.. whenever there was a problem she handled it Immediately… to Genesis and Heidi best two nurses in the world. I can’t say enough about these two and how amazing they were taking care of my father. Terri, the head nurse what a beautiful soul she made sure that the nurses that took care of my father were on top of it. Darren, the social Worker was there for us mentally through all the hard times it’s very supportive, caring understanding. He made sure that we did have a piece of mind which was a huge to us… The head chef that cooked dad‘s food made sure I had a menu every single week to circle what my dad wanted to eat and the times we were not there. She made sure she gave dad the best food ever. There’s a lot of staff I don’t remember their names, but one girl in particular when I showed up there to find a facility to move my father… thank u for giving me a hug. Our family will always appreciate the love and support shown to my father during his stay. Thank you to everyone at College Park Rehab rehabilitation cen

Since I've been here I've had money stolen from me. ($500+). I have had a laptop broke, rollerball mouse broke and 2 fan's broke, they've never replaced any of the items or money that was stolen. When I reported the money they told me I waited too long to write the grievance (1 week) so they couldn't do nothing about it. I didn't even know about writing a grievance. I however did report it to multiple nurses. I asked if they would make me a Urology appointment and after almost a year of hearing we can't find one that will take you I picked up the phone and called Las Vegas Urology which took me with no problems. I don't understand how I made one so easy but they couldn't. I've had to make myself all my appointments including surgery appointments or it wouldn't get done. Multiple times my doctor faxed orders to get CT scans and x-rays which never got done so I had to reschedule my appointments. My wounds got worse since I've been here. The wound care doctor here Dr.Kofi Sarfo is on the internet for committing a 1.3 million dollar fraud . When I question him about my wound care he got an attitude and asked me where I got my license from. The little wall unit air conditioners don't work unless you're standing directly in front of it. It doesn't cool the room, and it's hot as hell in here. I have one big fan running and a small fan on my side rail and my roommate has a fan and it's still hot. Most of the call lights don't even work for months now. They gave people desk bells to ring like that really works. They don't answer call lights in a timely fashion. People will walk right by your room and don't see what you want. It's pretty much the CNA that is assigned to your room that answers it so if they're busy you're screwed. I've had nurses tell me it wasn't their job to answer to call lights. If you were in a bad situation you would die. They do not do rounds every 2 hours like they're supposed to. They are short staffed all the time. Most of the time you ask for your p

Very welcoming. Especially the young Lady that normally works at the front desk , very kind . The place looks great !!! Smells clean !! The patients seem to be very happy. I met Jolie what an awesome Lady . Most Administrators are always in hurry and sometimes nots so nice . She took her time to introduce herself. Then went out her to find out who I was looking for and when they would be available. That’s a WIN ,WIN!!