Commonwealth Senior Living at King's Grant House

I wanted to take the time and reach out about my families experience at The Kings Grant House. My mother had fallen and needed additional rehab. We worked mostly with the Sales Director, Michelle Kim. She was an amazing professional in her role. Her grace, kindness, and empathy put my sister and I at ease. The place felt very familiar having grown up in Kings Grant. Michelle and the team were very accommodating in terms of getting my mother a room in a narrow time frame. It was an adjustment for our entire family, but made sense for the needs of my our mother at the time. The whole staff we encountered lead with compassion and concern for my families needs. Mom eventually made it home, but we were grateful for the care she had received during her brief stay. Sincerely, Ben Johnston

If I could give no stars to this company, I definitely would. I advise people to stay away from this company all together. They do not have any customer service at all! So, how would they treat your family then? I tried to call this company to inquire if they have any openings in assisted living or memory care. I have been hung up on this facility numerous times today. I have attached a picture. The first three times the phone would just ring and no one would pick up nor a voicemail would pick up. It will automatically hang up on you. The last two times Rita picked up and tried to transfer me to Sales/Marketing and whomever answered that phone kept hanging up on me. I don't even want to waste my time now speaking with these .....

I appreciate all that Commonwealth Senior Living at King’s Grant House has to offer. The staff members are caring and professional. Family nights and holiday celebrations are the best. I urge families who are looking for a clean and safe home for their loved ones visit Commonwealth Senior Living.