Cordova Wellness & Rehabilitation Center

Google reviews

• M
  Monica Cash 2 weeks ago

  My Experience with Cordova Wellness & Rehabilitation Center — A Warning to Families If I could rename Cordova Wellness & Rehabilitation Center, I would call it “For the Love of Money.” Based on my personal experience, I would not recommend this facility to anyone considering placing a loved one in its care. In 2025, an incident involving my mother raised serious concerns about how the facility handled communication with me as her representative. I was deeply disappointed that staff members, from the failed to properly inform me about what had occurred involving my mother. I was also concerned by information suggesting that money from outside visitors—who were neither family members nor guests invited by my mother—may have been given to staff members in connection with the incident not being reported to me and to keep silent. As her representative, I believe I deserved timely, honest, and transparent communication. What troubles me most is the lack of professionalism and accountability I experienced. Families should never feel blindsided when it comes to their loved ones especially when they depend on a facility to provide care, respect, and dignity. I also have serious concerns about a potential violation of my mother’s HIPAA privacy rights. I became concerned that staff members may have shared patient information in social media groups, seemingly for attention or clickbait. Patient privacy is not a joke, and confidential information should never be treated as entertainment. These concerns deserve a thorough investigation. In my experience, some staff members appeared careless, disrespectful, and unprofessional in their interactions. This contributed to my overall lack of confidence in the facility’s standards of care and communication. I have reported my concerns to the state because I believe these matters warrant appropriate review. Sincerely, Monica Cash

• J
  Jasmine Randolph a month ago

  Cordova "Wellness" only has a handful of competent employees that truly care about the patients/residents. My grandmother was left in her wheelchair all night and was FOUND UNRESPONSIVE at 5:00am by the next person that walked in on staff. Since confronting them about neglect, we've been met with lies are lies! We were told that she was taken out of bed for a bath....at 5:00am???? She's never gotten a bath that early before. We've been following up with admin to learn of what really transpired from 11:00pm (when the last nurse to see her said she was fine) to 5:00am and no one know because clearly rounds were NOT being done. My grandmother is now on the ventilator and Cordova "Wellness" is trying to save face and shift the blame on an 84 year elderly resident. We've been informed that her room will be packed up (not even 24 hours after being rushed to the hospital) unless we pay $300/day to hold her spot! They disgust me! NO accountability! NO honesty! NO compassion! DO NOT SEND YOUR LOVED ONES HERE!!

In the order Google returned them. Not verified by Caring Advisor.