Cranberry Park at ShorePointe

Google reviews

• T
  Teresa Zanotti 2 months ago

  As I get ready to attend the annual memorial service here, I reflect on all the years of care both my parents received in their last years. The staff and administration was never too busy to assist or help us with their care. Their advice and experience was so helpful in dealing with two parents who had very different circumstances and needs. I attended a lot of activities with my parents and they had much more socialization at Cranberry Park than if they had been in their own home alone with just nursing care. I will forever be thankful for everything they did for us.

• C
  Cindi Light 3 months ago

  Cranberry Park suffers from a lack of quality caregivers. Caregivers are not required to be CNAs and most are not. My mother lived at Cranberry for 3 1/2 years. When she was fairly well the care was adequate but as her health declined and her level of care was supposed to increase ( along with the cost we paid) it became painfully obvious that the staff was woefully undertrained. The med passers were often late , several times in the last 6 months my mother did not receive her medication. She was supposed to be checked on every two hours. That often did not happen. Even after placing a camera in her room and making everyone aware that it was there she still often would not be seen for several hours at a time. The reason for my 3star rating is the few bright spots. The activity director Amy is an absolute angel. Cheerful and caring- she goes above and beyond for the residence. The rooms are nice- as well they should be for the thousands of dollars they cost. Think twice and then think again before placing an elderly family member here.

In the order Google returned them. Not verified by CaringAdvisor.