Crimson Ridge Gardens: A Willow Ridge Senior Living Community

Google reviews

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  Karen Crittenden 10 months ago

  When I first arrived to Crimson Ridge memory care facility I almost didn't go in. I had just experienced a terrible situation at another facility. However after talking with Jeanette I felt a lot better and I was excited about the placement for my husband. The facility itself is absolutely beautiful and the staff seemed to be genuinely nice and devoted to the care of the elderly population that they serve. I really enjoyed watching the activity director who was very young or appeared to be so engage anf interact with the seniors. My husband was not at Crimson Ridge long but while he was there his roommate and himself became really close I called the Frick and Frack. No the situation that arose that caused my husband to relocated. Upon arrival to this facility I let them know my husband had incontinence of both bowel and bladder. My husband had not had a bowel movement in some time and this caused him to be severely impacted to the point he left Crimson ridge by ambulance as he had feces coming out of his mouth and nose. This hurt me as my husband never complains and as bad as the situation was he never complained. I assumed that he was gaining wait from eating not because hr hadn't had his bowels moved o should have asked questions. Fast forward to the hospital my husband finally did have a continuous bowel movement but somehow he ended up getting a Foley and Crimson said they could not manage it so he needed to go elsewhere. Fast forward yet again. Around November 1st he went to the hospital we found out shortly after he couldn't return to Crimson ridge on 11/16 I removed his belongings from the facility and this hurt my feelings as thought I had developed a rapport with two of the upper staff a d the one that was on shift the day I moved my husband's belongings gave me my husband's glasses never asked about my husband and I went to the room to pack his belongings but realized I didn't have a way to take the items to my vehicle so I go back to the office to ask b

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  Peter Andrews 11 months ago

  My dad has been at Crimson Ridge memory care for almost two years now and it's been a great experience for him and our family. I've seen/been involved in a few memory care facilities/nursing homes in the area, and I've figured out what to look for and what to avoid in a place. First, many of the senior staff stay here for years and the stability that offers is important, and it also shows that it's a well-run place. It also shows that they're good at what they do, dedicated, and like their jobs. Joyce, the Activities Director, is constantly warm, funny, and engaging with all the residents. Her activities program is well thought-out and engages the residents for both fun and mental stimulation. Latoya and Shana, the Community Managers, have done a good job managing my dad's complex medicines and health needs. They both have attention to detail which is important in managing an elder person's medical care. The nurses also tend to stay a long time - they've gotten to know my dad's needs and quirks - and it's important to emphasize this. They know how to put on his CPAP mask correctly, they know how he likes his blankets so he doesn't wake up in the middle of the night too hot or cold, they know he doesn't like it when the door is shut loudly, etc. These little things add up - he gets better sleep, is more alert during the day, and is just generally happier. He remembers their names, and they engage him in meaningful conversation. I've seen the opposite - in facilities where staff cycle through so quickly that they don't even know his name, and lot of things that are important or specific to him get missed. It makes a big difference in his quality of life. About half the aides have been at Crimson Ridge long-term, and about half cycle through quickly. That's actually an impressive ratio. Like the nurses, they've gotten to know him and take good care of him. Second, the residents are always busy, which is good. There's always a morning activity, an afte

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