The Village at Towngate: A Willow Ridge Senior Living Community

Google reviews

• J
  Jessica Nielsen 5 years ago

  Until Atria, my family struggled to find an assisted living facility that offered the appropriate care for my grandmother who has dementia. With COVID-19, we did not feel that we would find a safe, caring, and supportive environment that could accommodate her specific needs. Once we started communicating with Atria, we quickly realized that they were a good fit. Not once have our questions gone unanswered. Not to mention, I've been able to reach Atria personnel by phone, email, and text, whenever it is convenient for me. Adam, worked with me hand in hand to get grandmother moved from a transitional care unit to Atria, in a way that met my grandmother's personal needs and eliminated any emotional distress. The ease in which I was able to communicate with Adam throughout the entire leasing process was legitimately second to none. Similarly, ALL of the personnel that I have met, have made it a priority to understand my grandmother's dementia so that they can communicate in a way that is most effective for her. They are caring, MINDFUL, sensitive and extremely supportive to both families and residents. Scott and Jake from the maintenance team were also phenomenal to work with! A few days before grandma was transferred, they helped set up grandma's apartment by putting together furniture, hanging photos, mounting TVs, dealing with Specturm and much more! Thanks to them grandma's apartment was quickly transformed into an elegant comfortable space that feels like home for her. Since moving grandma to Atria last month, the family has been able to find peace knowing that she is safe, comfortable, and surrounded by a team of personnel who genuinely care about the health, well-being, and happiness of their residents. For my family, it was important to us that we be able to see grandma at all times, even if that meant only through a window during COVID. Adam made sure to help us find the best available apartment for grandma, where family could easily access her from her pr

• K
  Kristine S 7 months ago

  My mother and all of us children can’t say enough great things about The Village at Towngate Assisted Living staff and Facility! Jay the Community Relations Director and Sheila the Executive Director are 2 of the most caring people we’ve ever met! They are absolutely fantastic, as well as the nurses, chefs, caregivers! Not only do they care about our loved one(s) but also that your loved one and the entire family are fully accommodated for! Jay, Sheila and the entire staff are easily accessible! The facility staff and residents are one big family!! Everyone is so amazing and friendly! The food is out of this world, cooked to order and all fresh!! My mother loves the desserts!! Bingo is her favorite activity! We are so thankful we’ve found The Village at Towngate! Major KUDOS TO JAY AND SHEILA and their amazing staff! This couldn’t have been a better transition for my mother and all of us from Independent Living to Assisted Living!

In the order Google returned them. Not verified by Caring Advisor.