Crown Heights Center for Nursing and Rehabilitation

This review is from April 2026!! I wish I could give this place -10 stars. With the exception of 5-6 staff members this place needs a COMPLETE OVERHAUL!! The food is deplorable, the facility is in a time warp, the ATTITUDES & BEDSIDE MANNER from the majority of the nurses is indescribable. And I will just let the photos speak to the 'upkeep and cleanliness'. Unfortunately, the videos are too short so they cannot be uploaded, but thankfully I took photos as well. For context, the photo with the soaking wet sheets/caution sign, that was outside of my mom's door from around 4am Sat (from a busted pipe) to almost 2am Sunday when I left. the water bugs are from various times in ONE night. The one stuck in the hole crawling its way back out was one that I thought I killed on FRIDAY night only to have it crawl its way back out on Saturday night as I'm talking to the maintenance guy who was trying to convince me that there was no water bug there. I got her out of that room and out of the building ASAPTUALLY!! There is so much more to say, but I'll stop here or I will never stop typing. If you LOVE your LOVEd one(s), I BEG you to NOT place them in this disgusting facility!! I would love to know what facility the so-called 5 star ratings are reviewing!

My experience with the staff on 2W has been mostly pleasant. Unfortunately, there always seem to be a staff member that makes the experience undesirable. In saying this, I have to point out Ms. Sirlina Rudolphus' excellent attitude, her attention to details that helps dismiss the unpleasant experience. She is caring, friendly and is proactive in her job. Her professionalism is commendable. Staff should learn from Sirlina the importance of how to care and treat patients with respect as well as the family members. She is an asset to Crown Heights. In addition, Ms. Heather Mavangira is also as attentive and caring as Sirlina. She has been a positive experience and helpful with our concerns for our father. I also commend her professionalism. Please continue to do good for for those who depend on your care, for my kind father who is currently struggling with his chronic ailments and who has served this country as a Korean veteran. Thank you for what you do.

At the age of 96, the comfort and care of and for my father is the priority in the Evans family. Crown Heights Center For Nursing and Rehabilitation has gone beyond our family's expectations in seeing to it that my father's care and comfort are well taken care of. I want to give a special shout out to Lois, and other nurses I don't remember by name. I also want to give special mention and recognition to Chantel, the physical therapist. She is simply amazing. By chance or by the grace of God my father's room is located right near the Social Workers office. Wow, such a beautiful staff. Heather is such a breath of fresh air and so hospitable. Sirlina is more than the Resident Concierge. She is the heartbeat of the Social Workers department. You CAN'T interact with her and not leave without your morale being uplifted. Thank You Crown Heights Center For Nursing and Rehabilitation for having such a beautiful, caring, and professional staff. I really appreciate you. Submitted with a joyful heart, Michael J Evans, Sr aka Pastor