Discovery Village At The West End Assisted Living
About Discovery Village At The West End Assisted Living
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Closed
4.3
15 reviews
Every day · 9:00 AM – 9:00 PM
Google reviews
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Asher Purvis 2 years ago
My mom has been thriving in the memory care unit thanks to a rock star staff! The staff in the memory care unit are highly engaged and it’s obvious that they love serving others. It was a tough decision to move mom from assisted living to memory care, but the difference in her quality of life has been dramatically positive. Both the memory care director, Regina, and her staff been super communicative. We’re always notified of changes in my mom’s care and needs. Dianna has been a delight as well. She’s always sharing positive stories about mom who is thriving in this new community. Besides the wonderful staff, I love the layout of memory care unit. I’ve seen memory care facilities with a central area like a prison yard. But Discovery Village’s memory care unit has different areas for different activities and a layout that makes the space feel expansive. Overall, would highly recommend!
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Frederic Nelson a year ago
From the start of the experience to the gracious end, very professional, most thorough, quite transparent and communicative. Mother's care was consistent, well managed, well executed from front end staff to the one's who cared for my mother's needs. DV worked hand in glove with Suncrest Hospice and together was the formidable team a son could hope for. Aesthetics do not make a facility good or great, they do not render care. I recommend DV for their people, the ones who have shown care from the heart, the folks that actually cared for my mother for many years.
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LisaMichelle 2 weeks ago
Understaffed. Please shower the residents more than twice a week. Please assist the clients to the bathroom more times throughout the day. Treat the clients with respect as if they are your own family. This is their home.
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Sheila Waters 2 years ago
My mom has been a resident in the Memory care at Discovery Village since June and we could not be happier with the facility. The staff is gracious and kind… very loving to my mom and very supportive to my brother and I. They treat my mom with dignity and respect and truly go above and beyond to make sure she is comfortable and feels safe. I would not want her to be anywhere else at this season of her life.
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Sandra Clune 4 years ago
My Mom has been in Memory Care at Discovery Village at the West End for three years. The staff is kind and caring. When mom first moved to Discovery, she was very active. The activities kept her active and engaged. The staff treats her like family. She has of course progressed and is now wheelchair bound. The staff is compassionate thru every progression. The nurses and aides are caring, kind and respectful. The Memory Care area is clean and inviting with a lovely garden area. Mom feels at home. Regina has been supportive, caring, and responsive to any concerns. I am so thankful that mom is at Discovery Village the staff is not just there for Mom they are there for me also. I couldn't do this without the support of the caring staff.
In the order Google returned them. Not verified by Caring Advisor.
- Address on Google
- 2422 University Park Blvd, Henrico, VA 23229, USA
From Google · 10 Nov 2026
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