Doverwood Skilled Nursing Facility

Both of my grandparents have been at Doverwood multiple times over the years . We got off to a rough start, my mamaw fell and broke her ankle , threw a pulmonary embolism and got very sick , BUT with all of that being said , there were staff members that treated my mamaw amazing No place is perfect , and I do believe that higher management could improve , but Dawn was a blessing ! She checked in every single day to make sure everything was going smoothly , or what could be improved. There were aides and nurses that I will never forget that treated my mamaw just like she was one of their loved ones and there were some that could have some serious need of improvement. Overall my mamaw was happy there for her extended stay with therapy . The facility is pretty and usually pretty clean . Just like any facility , there’s always room for improvement, but overall they tried to do right . If you’re looking for a rehab facility I would recommend this facility , but also recommend advocating for your loved one no matter where they go !

My mom recently stayed here after an awful fall. She couldn’t have received worse care. They did not answer her call buttons, even though she was a fall risk, she fell several times since nobody came to help her use the restroom. She was left in her own urine and feces, so bad you could smell it upon entering her room. Some days she did not receive lunch and was starving. We had high hopes for this place because it looked amazing on the inside, the lack of care from the people who are literally supposed to be there to help, that didn’t. It’s extremely disappointing to know that my loved one was not getting the care that she needed. I can’t imagine how else others are treated. All I can say is do not bring your loved ones here, all the people here just care about the paycheck, and do not care about the residents. You would hope that they’d get proper care, but they fell extremely short. Thankfully my mom is home, and away from this awful facility.

Overall I had a pleasant stay at Doverwood. I was in for a good while as I was unable to walk at all from surgery on my foot from a not at fault car accident. It was very intensive surgery with major damage done to the bone that holds everything together in the foot and repairing & repositioning all my tendons and ligaments. It caused permanent damage that will change my mobility from then on. I stayed at Doverwood after my second operation. It is a beautiful building and even a movie theatre inside. The staff there from physicsl therapists, housekeeping, laundry service, kitchen workers, activities, aids, nurses & office staff and maintenance people were phenomenal and very attentive to my needs. They were hard working and I couldn't have made it through my stay if they hadn't been. They made a time of difficulty in my life more bearable. I had a lot of fantastic physical therapists, nurses and aids. I would recommend Doverwood to anybody who needs to be in a nursing home for therapy.