East Ridge Village at Cutler Bay

Google reviews

• A
  Adis Garcia a month ago

  Eastridge Village at Cutler Bay is a wonderful community with a warm, welcoming atmosphere. From the beautiful surroundings to the friendly and caring team, you can really feel that the residents are treated with kindness, dignity, and respect. The community is well-maintained, the staff is attentive and professional, and there are plenty of activities and opportunities for residents to stay engaged and connected. The atmosphere feels more like home than a senior living community. What really stands out is the genuine care and personal attention given to residents and their families. The team goes above and beyond to make everyone feel comfortable, supported, and welcomed. I would definitely recommend Eastridge Village at Cutler Bay to anyone looking for a beautiful, caring, and engaging senior living community.

• B
  betty hernandez a month ago

  I am extremely disappointed with the care my mother received during her approximately two-month stay at this rehabilitation facility. Unfortunately, this was a very stressful and upsetting experience for our entire family. One of the biggest concerns was the apparent lack of staffing. There were times when it was difficult to get assistance, and we often felt that our mother was not receiving the level of attention and care that she needed. There were also occasions when her medication was forgotten or not administered as it should have been. As a family, we should never have had to repeatedly follow up to make sure that our elderly mother was receiving her prescribed medications. We also had concerns regarding her basic care and mobility. There were times when it seemed extremely difficult to get her the assistance she needed to get out of bed and participate in her rehabilitation. When a patient is in a rehabilitation facility, the expectation is that the staff will actively support their recovery and provide appropriate care and attention. Communication was another major issue. We often felt that we had to repeatedly ask questions, follow up, and advocate for our mother just to get information about her care. This placed an enormous amount of stress on our family, especially during an already difficult and emotional time. Leaving a loved one in someone else's care is never easy. Families should be able to have confidence that their loved one is safe, receiving medications on schedule, being treated with dignity, and getting the rehabilitation and assistance they need. Unfortunately, our experience did not give us that confidence. I sincerely hope management takes these concerns seriously and makes meaningful improvements in staffing, medication administration, communication, patient care, and accountability. Our elderly loved ones deserve better. No family should have to worry constantly about whether their loved one is receiving the basic care they are sup

In the order Google returned them. Not verified by Caring Advisor.