Encore at Avalon Park Assisted Living and Memory Care Community

We recently placed my mom in respite care here, and our experience was very positive. The staff was friendly, caring, and attentive from the moment she arrived. The facility was clean and well maintained, which gave us additional peace of mind. Most importantly, we never had to worry about my mom’s safety or well-being while she was there. Knowing she was in a safe and caring environment made a difficult situation much easier for our family. We truly appreciated the care she received. Melissa and Suzy were very friendly and professional and made us feel very secure in our decision to place my mom here while we went on a vacation , would highly recommend, Encore at Avalon park .

I had the pleasure of working with Melissa for my mom’s admission. Melissa is very patient and caring. I found it easy to talk with her about my concerns related to my mom’s care. My mom has some special health care needs that not all facilities are able to accommodate. With Melissa’s guidance, I was able to make the decision for move-in to Encore’s memory care unit. Of course, this is never an easy decision to have to make and there is always stress involved. Melissa made sure the process went as smoothly as possible. I was able to set up mom’s room with some of her furniture from home and decorate it nicely prior to her move in. I visit often and all of the staff have been very nice, supportive and caring to residents and family. Melissa and Encore are a shining light during a very stressful time!

Mom was at Encore for about 1 year r covering from a minor stroke and experiencing early dementia. The staff was outstanding and very caring. They worked with mom through some very trying time From the director Susie who keeps the entire facility running and maintaining a family friendly staff. Melissa was responsive to all our needs. The nursing staff from Tina to Andrew to Sheri to Connie to Donna all consistently went above and beyond.