Evergreen Retirement Residence

Google reviews

• D
  DR B a month ago

  I would have given Evergreen 4 or 5 stars a couple of years ago, but since the new director Tanya came in it has gone way downhill. She RARELY answers calls and NEVER returns calls. She is void of any empathy or compassion and will not apologize for any complaints. She is incompetent and running Evergreen into the ground. The staff turnover is horrendous now, so they don't get to know your loved one and they don't care. Security is now very laxed. The front desk is left unattended quite often and the doors are supposed to be locked in the evening, but we found them unlocked several times and residents smoking outside with people that do not belong there. Suspicious cars parked in front with people sitting in them. Doesn't look right. Residents will not receive good medical care without family members getting involved and making some noise about it. Money has been stolen from my loved one quite a few times and nothing is really done about it. I only give my loved one small amounts of money now. Most of my loved ones clothes have disappeared and we see other resident wearing the clothes! The cleaning staff is really good and they work hard. However, Big cockroaches in the room is an occasional probelm, but they claim they spray the rooms. The dining room is run good. You take your chances coming here now.

• J
  jp williams 5 months ago

  Evergreen assisted living. I am new here. I just got here about a week ago. I can’t begin to tell you how happy I am I was not sure if this would be for me. I’m used to calling the shots and making the plans. But believe me, I no longer need to. It’s all taken care of. The staff is so kind and considerate. The residents are so nice and friendly. I’m so glad that I made the move. Don’t wait to start living your life. The time is now BTW….the food is good and Bobs Big Boy is right across the street 😜

In the order Google returned them. Not verified by Caring Advisor.