Foothills Rehabilitation Center

There are a select few employees here that are exceptional. Unfortunately, nobody wears any kind of badge or ID so you don't know who anyone is. I saw one badge in all the times I was there on an LPN from another area. There aren't any standard uniform colors so you can't tell between housekeeping, dietary, nursing, etc. This place was the worst of all of my experiences in any kind of healthcare facility. I have worked in Healthcare for over 25 years. How anybody survives this place is an absolute wonder to me. My dad was supposed to be in isolation due to the type of infection he had. Nobody wore gowns nor did they require visitors to. Many staff touched him without gloves (which is not ok, even if he's not in isolation). So, hopefully, the hand sanitizer was excellent because that was all that was between my dad in isolation and the other patients. The food was cold. I admit that I thought my dad was exaggerating or just being picky but I witnessed many terrible meals myself. One was so bad that I asked the food services lady very kindly if it was possible to heat the food. She did not verbally respond or make eye contact. She took the food away as if I ruined her day and brought back a hot plate without saying a thing even though I told her "Thank you so much". There was trash everywhere. I watched a heparin syringe sit in the same area for over a week. My dad had one bag of IV antibiotics hanging and the one from the day before that was empty also hanging on the pole. The trash was 1 foot away. Since his port was not working, the IV pole kept crying about an occlusion/blockage. They ignored it and kept flushing him over and over with heparin. To avoid the alarms, the nurse? just left his antibiotic hanging and connected and just hoped that somehow gravity would magically do it's thing. I had to personally find and tell the nurse that his medicine was not being administered for her to come in. She forgot 2 times to clamp the line when she disconnected it, s

Activities and the PT Departments are phenomenal . They are exceptional z. The CNA , Bernard went above and beyond my expectations. Thanks to everyone 😊

I’ve had such a positive experience at Foothills. From day one, the staff have been welcoming, supportive, and truly attentive. Vane (DON) and Rhonda (Administrator) are always available and go above and beyond to help with anything. The CNAs on my unit are caring and responsive. As a Black patient, I used to believe the stereotype that I wouldn’t receive proper care—but Foothills breaks those barriers. They treat every patient with dignity and respect, regardless of background. Physical and occupational therapy are outstanding, and 98% of the nursing staff are on top of everything, including mental and behavioral health needs. I was really impressed with the rehab and respiratory units and the space it offers. the food is top-tier (with alternative options if needed), and the activities are nonstop daily and inclusive to all patients. The facility is culturally diverse, and the receptionist always greets you with a smile. They even have turtles, birds, and fishes. If you’re unsure about where to go for care—come take a tour and see Foothills for yourself. The culture here is built around compassion, and everyone truly cares about the patients.