Gandy Post-Acute Care Center

Google reviews

• C
  C M 10 months ago

  My Mother's best friend since before I was born was admitted at Grandy Crossings while I was visiting her. While she is looking forward to returning home, the nurses, staff and residents are attentive and consistent and competent. The environment is very positive from many angles. I am so impressed.

• A
  Ana Fernandez Cortez a year ago

  [Long review]: If I could give less than 1 star I would. The only saving grace to this place are the Physical Therapists. They were very caring, empathic, and patient with my mother, who was sent there for rehabilitation after a week long hospital admission due to a hip fracture. However, the majority of the nurses and CNAs I came across - not so much. My mother was there for 11 days in April and in those 11 days, I saw a facility that did not care for its residents/patients and a facility that was not very clean. I understand that these facilities are overcrowded, underfunded, and understaffed but hiring employees with soft skills should be a top priority, as well as a dedicated cleaning crew - especially in a facility with incontinent seniors! It is very difficult to teach compassion and patience, and I saw the lack of that in the majority of the staff - especially the night nurses. I was with my mom every day during her stay at Gandy, and every day I brought my own cleaning supplies, mainly for the bathroom. Unless you have a private room (which they explained to me was only for patients/residents who did not get along with others or who had a communicable disease), then it was 1 bathroom to every 4 people (plus their guests). And the bathrooms smelled disgusting, usually with urine on the floor or around the toilet seat. Except for the lobby and the bathroom in the front, which was used by visitors and employees. That bathroom and the lobby was always clean and smelled nice....because of course first impressions are important. Thankfully, after only a couple of days, my mom started getting stronger and we needed help from the nurses/assistants less and less (again, thanks to the Physical Therapists!). But in the first few days, whenever I pressed the button for help, the majority of the time we waited over 5 minutes for someone to come to the room. At one point I timed the wait and it was 10 minutes - 10 minutes for a 78 year old woman with a hip fracture to wai

In the order Google returned them. Not verified by CaringAdvisor.