Glass Peaks Senior Living

Dear Glass Peaks, I am a concerned granddaughter and I am writing to say that I am very disappointed in your facility. My grandmother is staying at this facility and since the beginning, you guys have done nothing but lied. When my grandmother received a tour of your facility, you guys promised her that she would be staying in a big apartment, receive good care, and would make sure that you guys would take care of her diet. However, since day one, you guys broke that promise! It took eleven days for you to fix her sink, and you have not only neglected her but you are putting her health at risk. During the tour, my grandmothers sister in law explained how my grandmother needed to have a low sodium diet and the worker said so herself that she would make sure that they would handle that. But instead of keeping her word, her and the rest of the staff have fully disregarded this promise and keep giving my grandmother food that has lots of sodium. In conclusion, my grandmother has brought concerns about not only her happiness but her own health safety. My family has all agreed that it would be better off to find a much better that will actually deliver what they say. I hope that this facility learns now that if you don't keep your word, then you will not receive any more money and should all feel ashamed for what you have and haven't done. And finally, I really hope and pray to anyone that reads this review to remember to always research before committing.

Sam was a welcoming face to my Uncle Jake and my entire family! The place is organized, well ran, clean, and most of all a place that I feel safe, we feel safe, Uncle Jake feels safe and comfortable!

Although a nice facility on the surface, with some nice staff, do not trust them. They strung me along for almost a year with promises, which turned out to be lies to get more money. As of the end of 2025, I had no apartment, was told to vacate an apartment and get my things out....all this while in the hospital and rehab. I kept in constant contact with the Director of my situation and was assured that there would be an apartment similar to mine ready for me and they would take care of moving my things. When the time came, they "dinged" me saying I did not meet their criteria and told to get my things out. I have no family and no money because of Medicaid money paid to my care facility taking all my income...and I was still in rehab. They are now sending me to collections. How I can pay over $2,000 on my $75/month is yet to be seen. Bottom line.....if you are rich and not on assistance, they will welcome you; if not, don't bother.