Golden Rose 55+ Community Near Tacoma Washington

We moved in without knowing a lot of information pertaining to how we are responsible for paying water bill to the facility. I just assumed we paid the water department. No one explained lots of details, even how to make our monthly mortgage patients. We got no loan account number. Much other things. I love the personal assistance we get from Joe in the office, he is so friendly and helpful. We are very disappointed with the rudeness of the property manager-Christina, she is not a people person with no knowledge on customer service. I first experienced her rudeness at the Thanksgiving community dinner. Then one on one when she pounded on our door. Threatening us with eviction. She stated she had notified us twice before regarding cleaning up our car port and yard. Which we never received, she stated notices were taped to our door. To this date, nothing has ever been taped to our door. We’ve received monthly calendars and other pages on our porch floor. Nor was this procedure ever explained to us. We feel that the threat of eviction was unfair, we moved in the end of July 2025, during the following weeks I had two life threatening surgeries which kept me in bed over nine weeks, which prevented me from ongoing moving in and unpacking boxes. My husband and my only one daughter tried to help, but because I make all the decisions, they waited upon me, and our move was put on hold. We were moving from a very large 3 Bedroom, family room, living room, 3 bathrooms and a very large kitchen. Downsizing to a much smaller place, was a quick decision on our part and are overwhelmed. We have so much to go through and give away, that we needed extra time, mostly because of my health. I tried to explain this to Christine, she refused to hear me. She continued to talk to me as if I was a child! We are at a point where we regret moving into this community. Because of her we didn’t attend the Community Christmas dinner. Which we regret, because we had met so many friendly people her

This community is improving, Rule enforcement is improving. We still have a ways to go. There is improvement in the overall look of the community and it seems that most rules are being enforced but there are still challenges to be met. Same rule for all is the best policy. Management needs to walk the community on a regular basis. Note issues with residents immediately before it turns into a mess. Flexible yet firm is the best policy. Rules are for all ! Thank you for all you do.

Pieces of wood, bricks and metal posts lying loose on top of my neighbors porch awning not only looks like trailer trash, but is a potential hazard to other homes and property around him during severe wind storms which was proven on Dec 17th when some of it blew off into his side of the carport and landed between his house and car. The trash has been up there for the entire 5 1/2 years that I have lived here and I have yet to see anything be done about it.