Grimes Center
About Grimes Center
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Assisted Living
Assisted living care offered at this community
Located in New Haven
Community is situated in New Haven
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Health
4.0
30 reviews
Google reviews
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RimeOne 2 months ago
So... I literally got hung up on when asking for a mental acuity test for my mother because she sounded different than when she first entered the facility. I was shocked and appalled!!! They've been great to my mother. And they are doing a great job but a few bad apples could ostensibly spoil the whole bunch. I feel like this is a great place so I'm editing the review because 1 star was not fair at all. It was a reaction out of immediate frustration. I'm general they test my mother great. But a few people there make things bad sometimes. Since I e written the original review I gotten hung up on a 2nd time. I get that I may ask a lot of questions and they're busy but I feel like hanging up someone is very unprofessional. So I'm going to change my overall review to 4 stars because most of the time they have been great. I don't want to judge an entire facility on a few bad employees. So I'll only take one star off because of the bad employees otherwise they would have got a five-star review. My mother is the most important thing in the world to me so I felt like I had voice my concerns. My mother gets so excited when certain people are working and let down when others are so I guess that's going to happen anywhere. Maybe my expectations are too high. But I think these "bad apples" should be cut of the tree.
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annette v 2 months ago
Before I start for the most part the staff was excellent with my family member. Except for one aid.she lied about what actually happened when my family member fell..she said she was lowered to the ground, but the fact is she fell and got hurt after saying she was gonna fall to the aid because a piece of equipment wasn't placed properly for her to step up on..don't like when a aid is covering up the truth...
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S G 6 months ago
Nursing and Aide service is not good... hopefully it is because the facility is under staffed or something. Multiple instances when they didn't have patients assisted or dressed by 9am and therefore not ready for PT appointments! Medication not given on a regular time schedule. However, the PT staff were helpful. As this facility is part of Yale issues of bad service, Inconsistent schedules and unprofessionalism shouldn't occur regularly as it has. Unfortunately my overall recent experience having a family member there was not very good!
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Lorraine Mazzacane a year ago
My aunt was recently there for 10 days for rehab they made it as enjoyable and comfortable as it could possibly be. The nurses were attentive they responded quickly to anything you needed the place is very cleaned the floors were cleaned 2 or 3x a week they were very very friendly to the visitors even letting us wait inside for our ride. They did a lot of exercises and rehab overall a fantastic place I would give it 10 stars if I could.
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Jesse Osmun 9 months ago
My Dad is at Grimes now, and while the staff have been lovely and communication has been great, I am not sure its the best place for people with Cognitive Decline who are likely to get out of bed. My Dad just had an "Unwitnessed fall" because the beds have low rails and Dad has tried to get out of bed before. It's a little frustrating that there isn't better monitoring and safety to make sure falls hopefully don't happen.
In the order Google returned them. Not verified by Caring Advisor.
- Phone on Google
- (203) 867-8300
- Address on Google
- 1354 Chapel St, New Haven, CT 06511, USA
From Google · 10 Nov 2026
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