Grossmont Gardens Senior Living

Avoid this place at all cost. If you care about your loved one, do not send them to this facility. The patients are neglected. I wrote a review in Yelp with a couple of examples, if you need further details. My brother and my my mother were at the facility. My brother got a large pressure wound/bed sore. He passed away. When I witnessed an incident of severe neglect with my mother, I immediately moved her out.

Parking here is atrocious, there’s never any parking for visitors. If there isn’t any available stalls we have to find parking on the street and walk (and you can expect there isn’t any close parking on the street, we’ve walked a few blocks). When there is, it’s so far from the building we need to go to. So many reserved parking stalls but only a handful of visitors parking. A place this big doesn’t account for visitors for their residents? Friendly staff though, I’ll give them that.

I waited 2 years to send this review to ensure it wasn’t purely emotional. I still stand by this. Things were O.K. while my mom and dad were in independent living for 4 months and they fit their model of the kind of residents they are equipped to handle. When my mom’s health status changed, they had to be separated. My dad was moved to assisted living and mom to their "skilled nursing" (Health Care Center), paying more than double. We thought Grossmont Gardens had the most to offer & where we could keep our parents together because of the multiple living situations, BUT this is NOT the case. Elderly Couples get separated. It will be difficult work moving them, emotionally exhausting to all involved, and it will COST. In general, GG is Not the place if: -Have 2 parents with declining health, maybe at different stages, and want to keep them together -Don’t want their last level of care to be an impersonal environment with no privacy -Have Kaiser (even though it is next door, still doesn’t work) -Kaiser cannot come to their “skilled nursing” (Health Care Center) -Want more personalized care included. -Management is unempathetic, not proactive. There is no real vested interest in residents' success in their care journey. No orientation/education/guidance for families navigating this difficult time & during the intake process. GG “Skilled Nursing” (or Health Care Center) is NOT the place: -*Skilled nursing is not really skilled. Their brochure claims therapies and special activities, it’s really tv and meals in a room. Their medicare PT is an assistant and only 1 person. -For a lot of $$, my mom was sharing a room with 3 beds and getting none of the therapy. They tried selling us a separate “ incontinence package” for an extra $350 a month on top of the thousands we were paying.. Isn’t that WHY she’s in skilled nursing? That wasn’t included?? -Constant Rotation of staff were unaware where my mom’s items belonged or where her dirty laundry should go. They just wanted