Heartwood Extended Health Care

Name: Heartwood Extended Health Care
Address: 1649 72nd Street East, Tacoma, Washington, 98404, United States
Price range: $$

Tacoma Washington, United States , Washington , United States

3.1 on Google · 111 reviews

Assisted Living Memory Care Skilled Nursing

About Heartwood Extended Health Care

Heartwood Extended Health Care, located in Tacoma, offers assisted living, memory care, and skilled nursing services, including short-term rehabilitation and long-term care. The community is designed for those recovering from a hospital stay or medical event, as well as individuals who need ongoing support with daily living or specialized memory care in a quieter, more settled environment. This range of services allows the community to support a variety of needs, from older adults who require help with daily tasks to those recovering from surgery or illness who need rehabilitative therapy before returning home, as well as individuals living with dementia or other memory-related conditions who benefit from a secure, structured setting. Families considering Heartwood may be looking for a single location that can accommodate changing care needs over time, whether that means a short-term recovery stay or a longer-term living arrangement. Those interested in day-to-day details such as dining options, activities, outdoor access, pet policies, or visiting hours are encouraged to confirm these directly with the community.

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3.1

111 reviews

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Google reviews

Sarah Prettyontop a month ago

My mother came here after a hospital stay in icu to rehabilitate and let me tell you its awful. Most times I come in theres no one watching the front desk so anyone can just walk in. The front door is so hard to open they don't even have a button to push for handicapped people 🙄 it makes it difficult for clients to get in and out. Then theres a designated no smoking area the clients smoke in that area by the door. One guy was out with his oxygen machine on SMOKING!!! They had no idea. Theyre not taking good care of my mom shes on oxygen they could care less to put it on her which by law theyre supposed to. Housekeeper stole my mom's money off the floor after she dropped it. She told the housekeeper it was hers but she pocketed it. They seem not to care or do anything about it. I guess she said this place is known for stuff going missing. Someones phone was stolen recently. Do not bring your loved ones here please. I will be filling a grievance against this place and calling the proper people to report them.
Valerie Rau 3 months ago

I don’t even want to give them a 1 star review, but I can’t post if I don’t. My son spent almost 6 months in Harborview fighting to live after fentanyl. I spent months at his bedside. He was released to heartwood while we had a wheelchair ramp built and got his dialysis scheduled. He was only there for 17 days before being found unresponsive in his bed. They didn’t even notify me. I only found out 24 hours later when the medical examiner called me. I’ve been trying to get his personal property for over a month. No one ever returns my calls or messages.

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Timothy Dorian 7 months ago

My brother is a long term care resident. Overall his care and the quality of the staff is good. Attentive, good listeners, professional. Slight issues with shared spaces but it’s truly a good facility to have a family member.
Samantha Lewis 6 months ago

Food is terrible but it is in all of these places. Physical therapy is a joke at best 20 minutes 5 or 6 times does nothing. I needed to be standing in my prosthetic not crawling on belly etc I believe too I was loved from therapy because I'd had a uti and couldn't do it several days I was never told my PT was done either it just suddenly stopped.
Gary Quinden 4 months ago

The staff is very friendly , from the CNA, nurses, provider and Social service, If I could give them a 10 I would, They care about the people , My wife were at the facility for 8 month and they took very good care of here