Heritage at Irene Woods

Google reviews

• M
  Max Robinson 5 months ago

  We recently toured the Heritage at Irene Woods in Memphis, Tennessee as a part of our search for future accommodations that involved both assisted living and memory care provisions. In so doing, we primarily focused upon the state of the facilities and the institution’s activity programs that are available to persons residing in these two areas. Consequently, we were pleased with choice and condition of the residents’ quarters, the one and two bedroom units for assisted living and the studio and the semi-private, one bedroom units for memory care. Most cases seemed reasonable and efficient in their architectural layout except that closet space in the memory care units was rather minimal. We were also impressed with variety of spaces provided for individual and communal use in the assisted living quarters, the dining and bistro areas, theater, library, game room, gym, etc. We were most impressed, however, with the activities programs for both assisted living, and in particular, memory care. A wide range of possible choices were available and several group events were scheduled for each day. The memory care unit’s events appeared to be well organized and quite active, as well as, consistently therapeutic for the residents’ needs. Another impressive situation that we witnessed was the relationship between the residents and various staff members that we observed. The staff was well informed and welcoming to everyone involved and the residents appeared to reciprocate correspondingly. We were hosted on our tour by Ms. Shannan Rhodes, the Director of Marketing and Sales, and while she was more likely involved in external matters related to the facility rather than internal ones, she knew the name of every resident that we encountered and had some personal item to share in her brief conversations with them. As a result, this experience visiting the Heritage at Irene Woods has produced a highly favorable impression with us and will most likely influence us to make a depo

• N
  None 2 months ago

  My parent has been here for three years. Overall, the Heritage gives exceptional care. They’ll always be issues with retirement facilities, but they do try to work with The resident. Much appreciative. Though the food could be a little bit better variety, less salt and less sugar. They do try their best to have quality food. They have their own produce company. Their activities in their calendar is extensive and wide variety. Much appreciative with a van to get residence to appointments and they do have an in-house MD to help medically. Though some residents to have their own general practitioner outside the community. I hope the parent company that owns Heritage will continue to value their management, staff and general employees with quality raises.

In the order Google returned them. Not verified by Caring Advisor.